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Frictionless Finance

Unlock value through next-generation, AI-augmented financial operations that transform your finance function into one that drives frictionless, enterprise-level outcomes, enhanced efficiency, and top-line growth to your business.

Our Frictionless Finance solution delivers next-generation, AI-augmented order-to-cash, purchase-to-pay, record-to-analyze, and analytics. It enhances efficiency, and brings top-line growth to your business.

It exploits an AI-enabled framework, an AI-augmented workforce, AI-driven operating models, and a partnership philosophy to shape the future of your business operations.

You’ll be able to address all frictions in your finance operations, with measurable potential benefits that include up to 25% improvement in forecast accuracy, up to 25% sales growth in digital revenue streams, and up to 50% improvement in days sales outstanding.

Frictionless Finance makes use of Capgemini’s Digital Global Enterprise Model (D-GEM) – an AI-based business transformation platform that streamlines processes for increased efficiency, faster time to market, and an enhanced customer experience.

What we do

Frictionless order-to-cash, delivered via an AI-augmented workforce.

Capgemini’s AI.Receivables solution integrates with corporate systems, infusing AI into cash and collections processes to deliver next-generation, frictionless order-to-cash (O2C). This enhances efficiency, and brings top-line growth to your business.

Underpinned by a digital framework of enablers, an AI-augmented workforce, AI-driven operating models, and a partnership philosophy, our solution helps you streamline your operations and reduces exceptions to improve billing, collection, and account strategies.

Measurable potential benefits include up to 40% increases in days sales outstanding, up to 35% increases in efficiency, up to 90% increases in automatching for cash apps, and up to 60% increases in frictionless processing.

Frictionless purchase-to-pay, delivered through an AI-augmented workforce.

Capgemini’s AI.Payables solution infuses AI into accounts payable processes to deliver next-generation, frictionless purchase-to-pay.

Our solution uses a digital framework of enablers, an AI-augmented workforce, AI-driven operating models, and a partnership philosophy to eliminate repetitive, non-value-adding tasks such as exception handling and intelligent insight dashboard creation.

This delivers insight into sourcing strategies, efficient buying execution via the right channels, and optimized payment strategies.

Measurable potential benefits include up to 90% increases in automated invoicing, up to 25% increases in early payment discounting, and up to 50% reductions in manual vendors master data management.

Frictionless record-to-analyze, delivered via an AI-augmented workforce

Capgemini’s AI.Controllership solution embeds AI into your accounting, reconciliation, close, reporting, and compliance processes. This brings frictionless, enterprise-level benefits, including enhanced efficiency and improved compliance.

The solution’s digital framework of enablers, together with an AI-augmented workforce, AI-driven operating models, and a partnership philosophy, ensures continuous accounting, a faster close, improved financial controls at reduced cost, real-time access to data, and actionable insights for faster, well-informed decision-making.

Measurable potential benefits include up to 80% increases in automatic posting of journal entries, up to 50% increases in auto-certifications and reconciliation effort reduction, and up to 70% reductions in close and reporting effort.

    Enablers of frictionless finance

    Discover our enabling offers

    D-GEM for SAP S/4HANA

    A pragmatic, cost-effective approach to get your organization fit for future finance.

    Digital Twin

    Establish the foundations of frictionless transformation and continuous innovation.

    Finance Intelligence

    Drive actionable insights that predict the future and support frictionless decision-making.

    AI.GRC

    Eliminate risk through implementing frictionless AI controls.

    Transformation and innovation office

    Establish the foundations of frictionless transformation and continuous innovation.

      Gartner recognizes Capgemini as a leader in its 2024 Gartner® magic quadrant™ for finance and accounting business process outsourcing

      Everest Group recognizes Capgemini as a Leader and a Star Performer in its PEAK® Matrix for Finance and Accounting Outsourcing Service Provider

      Expert perspectives

      Intelligent business operations

      Automating the accounts receivable process makes it truly frictionless

      Teodor Movila
      Sep 22, 2023
      Enterprise management, Intelligent business operations

      Finance and the Frictionless Enterprise

      Lee Beardmore
      Nov 29, 2021

      Meet our experts

      David Lumley

      EVP, Global Head of the Intelligent Finance and Accounting Practice, Capgemini's Business Services Global Business Line
      David leads a global team who are passionate about finance and accounting (F&A) in Capgemini. Having worked in F&A consulting and service delivery in a BPO environment for over 15 years, he works with organizations to identify, design, build, and run innovative and market-leading solutions that transform their business operations to drive world-class outcomes.

      Lee Beardmore

      Expert in Automation Technology, Innovation Strategy, IT Transformation
      I have spent over two decades advising clients on best strategies for technology adoption. I am currently leading the push in AI and intelligent automation for Capgemini’s Business Services. I am a computer scientist by education, a technologist at heart, and can offer a wealth of cross-industry experience to my clients.