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intelligent process automation

Unlock value by leveraging intelligent automation and a digitally augmented workforce.

Our Intelligent Process Automation offer leverages a unique and differentiating approach that encompasses an end-to-end perspective from ideation to production – enabling you to seek guidance on starting an automation journey, scale up operations, enjoy sustainable automation benefits, and pursue capability growth and innovation.

Powered by the “golden triangle” of robotic process automation, artificial intelligence, and smart analytics, our offer transforms your business to deliver increased workforce productivity, enhanced operational efficiency, improved customer satisfaction, increased revenue, and enhanced agility.

By seamlessly orchestrating an intelligent, connected ecosystem of people, processes, data, and technology – with AI, analytics, and GenAI at its heart – we help you drive sustainable business outcomes, enhanced value, and continuous innovation across your organization. This enables you to transform your business operations to deliver the Connected Enterprise.

Connect your people with data to drive automation success at scale

Capgemini’s Intelligent Process Automation enhances your business operations with automated, frictionless business processes and a digitally augmented workforce infused with robotic process automation, AI, and smart analytics to deliver an unprecedented level of self-service and end-to-end automation to your organization:

  • 40% reduction in people operations cost
  • 95% reduction in finance transaction time
  • 35% reduction in supply chain forecast error
  • 30% of customer queries automated

What we do

Intelligent Process Automation

Build a digitally augmented workforce at scale by leveraging intelligent automation.

Our Intelligent Process Automation solution puts your organization at the heart of all activities, stimulating the erosion of organizational silos around your front, middle, and back- office processes, resulting in the emergence of a new, borderless, highly-automated client-centric organization.
This delivers a range of tangible outcomes to your business, including improved quality, increased workforce productivity, enhanced operational efficiency, improved client satisfaction, increased revenue, and enhanced agility.

Data Labeling Services

Deliver data at scale through leveraging frictionless end-to-end data labeling operations.

Our Data Labeling Services leverage a low cost, frictionless data preparation process to deliver a high volume of AI-ready data, created or cleaned, labeled, and augmented with security, privacy, and scale-ready focus. This enables you drive accelerated development and implementation of AI solutions at scale through increased scalability, improved data quality, increased speed, enhanced flexibility, and reduced cost.

    Leader in the Everest IPA Solution Providers 2021

    Recognizing our strong technology capabilities, partner ecosystems, packaged solutions, reusable assets, and business process accelerators.

    Leader in NelsonHall’s Intelligent Automation in Banking

    The report attributes Capgemini’s growth in the IA business to its broad range of services focused on consulting and implementation. 

    Leader: Avasant RadarViewTM for Intelligent Automation

    The report recognizes our consistent excellence across every key dimension covered by the report, and having a superior impact on the market.

      Business operations, Data and AI

      Connecting intelligent automation and innovation in business

      Lalitha Kompella
      Oct 5, 2023
      Business operations, Enterprise management

      Driving enterprise transformation through AI-enabled process automation

      Lalitha Kompella
      Oct 5, 2023
      Business operations, Data and AI

      Applied AI – a gamechanger for business operations

      Preethi Sankaranarayanan
      Oct 5, 2023

      Meet our experts

      Lalitha Kompella

      VP & Global Head, Analytics and Intelligent Automation, Capgemini’s Business Services
      Lalitha, a seasoned expert with more than 30 years of experience in digital, consulting, and transformation, currently leads Capgemini’s Analytics and Intelligent Automation Practice in Business Services. She has played a crucial role in establishing an advanced analytics platform and launching a Generative AI Center of Excellence within Capgemini’s global Business Services division.

      Marek Sowa

      Data & AI for Enterprise Management leader
      Marek Sowa is head of Capgemini’s Intelligent Automation Offering & Innovation focused on adopting AI technologies into business services. He leverages the potential hidden in deep and machine learning to increase the speed, accuracy, and automation of processes. This helps clients to transform their business operations leveraging the combined power of AI and RPA to create working solutions that deliver real business value.