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NelsonHall names Capgemini a “Leader” in Intelligent Automation in Banking

22 Jun 2021

Capgemini named a “Leader” in Intelligent Automation (IA) in Banking, by global analyst firm NelsonHall, in its latest Vendor Evaluation and Assessment Tool (NEAT).

Capgemini was acknowledged as a Leader in the ‘AI Services’ market segment, reflecting its ability to deliver immediate benefits to its banking and financial services clients, as well as meeting their future requirements.

“Capgemini is positioned as a leader within intelligent automation in banking with its domain-specific productized offerings, strong process discovery capabilities, and proprietary automation platform,” said Andy Efstathiou, Banking Sourcing Research Director at NelsonHall.

The NEAT report attributes Capgemini’s growth in the IA business to its broad range of services focused on consulting and implementation. In addition, the report highlighted Capgemini’s strengths, including its key Banking Financial Services domain-specific productized offerings, strong process discovery capabilities, and partnerships with a wide array of Robotic Process Automation (RPA) and Artificial Intelligence (AI) technology vendors to support Intelligent Process Automation.

“We aim to enable our clients with cutting-edge tools and innovative solutions to thrive in the face of current market shifts. Capgemini launched its proprietary Intelligent Automation Platform with AI/RPA solutions to help clients solve complex business challenges and to make them future-ready,” said Nilesh Vaidya, Banking Industry Leader of Capgemini’s Financial Services. “This recognition as a Leader in Intelligent Automation services from NelsonHall validates our expertise in this arena and is a strong endorsement of our strategy to transform clients’ businesses by improving agility and process efficiency.”

The NelsonHall NEAT vendor evaluation study assessed 18 significant service providers delivering IA services in Banking. These service providers were positioned on a quadrant to classify as Leaders, Innovators, High Achievers, Major Players; based on the factors determined by NelsonHall as being relevant to this market worldwide.

The report, Intelligent Automation in Banking 2021, is available on the NelsonHall website.