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Event

The new era of retail: seize opportunity with clarity

Join us at NRF 2024

The National Retail Federation (NRF) retail’s big show is almost here, and we are excited to share the technologies that will transform the industry

Capgemini @ the Javits Center

NRF 2024: Retail’s big show | January 14-16
429 11th Ave, New York, NY 10001
Capgemini Booth #4238

NRF 2024 is set to be retail’s biggest show yet. Make our booth your first stop and experience the future of retail innovation. Join us as we transform shopping experiences with cutting-edge technology and industry-leading solutions. Discover how we are helping our clients transform the retail landscape with revolutionary solutions, ranging from AI-powered personalization to seamless, omnichannel experiences. At NRF 24, we will also be launching the third edition of the Capgemini Research Institute’s Consumer Trends Report, which gives business leaders key insights that will deliver a competitive edge.

Visit us at Booth #4238, and we’ll discuss how your organization can seize opportunity with clarity.

At NRF 2024, we will be welcoming retailers to the new era of retail. Sign up today to receive exclusive access to our full list of programming, and to stay connected with us at NRF 2024. Use our discount code 456 to receive 20% off an all-access pass. We’ll see you at the Javits Center.

Register now

Featured demos

Smart Cart – Intelligent  retail with the world’s smartest shopping cart

Bring the benefits of online commerce to physical retail with the world’s smartest shopping cart. Our vision-based clip-on device turns any regular cart into a smart shopping cart – collecting real-time data straight from the aisle.

    Casey​ – Conversational commerce digital human

    Our conversational commerce digital human brings together ground-breaking technologies to usher in a new era of customer engagement. This revolutionary retail solution works across the spheres of order taking, loyalty management, and more, and can be customized to your organization’s needs.

      Wasteless​ – Transforming the shopper experience through AI-powered dynamic pricing

      This AI-powered technology is transforming the shopper experience with dynamic pricing that helps supermarkets and online grocery stores receive the full value of their perishables and reduce food waste.

        What’s more to explore?

        Cornershop

        We would also like to welcome you to our 5th Avenue office to visit CornerShop, Capgemini’s retail innovation store of tomorrow. CornerShop brings the latest retail trends to life and is our playground for testing and learning new and innovative concepts with our clients. It is a transformative and immersive shopping experience that showcases how technology is powering the future of retail. You can book a tour of CornerShop to experience concepts such as purposeful shopping, in-store personalization, shoppable screens and more.

        Book tour

        Capgemini Research Institute’s consumer trends report 2024

        During this year’s NRF event, we will be launching the 3rd edition of the Capgemini Research Institute’s Consumer Trends Report: what matters to today’s consumer 2024. Subscribe to receive access to this year’s report, and all future Capgemini Research Institute reports. In the meantime, you can explore the 2023 report findings.

        Explore now

        Expert connect

        The retail landscape is changing, and it’s how retailers and brands navigate this rapidly changing environment that will determine their success. Our experts on the ground will share three guiding principles to harness the power of disruption as a driver of innovation.

        Adapt to compete

        Organizations need to navigate current disruptions and manage new forces within their landscape so that they can meet and exceed consumers’ changing expectations for affordable products. This means implementing solutions that build resiliency, agility, and sustainability into supply chain ecosystems so that retailers can remain competitive within the retail environment.

        Unlock channel growth

        It’s no longer about shopping just in-store or online. Connected commerce is here to stay, and retailers are recognizing that shopping has become a multi-layered process. What’s important is making sure that these different channels are connected rather than competing, so that consumers can switch between them seamlessly.

        Lead with purpose

        For retailers and brands to see continued success, they must adopt a mentality and approach that serves the business, customers, communities, and the planet. Retailers can position themselves as industry leaders by recognizing sustainability pressures as a catalyst for growth and an opportunity to achieve a competitive advantage. With our Business to Planet approach, we ensure that retailers and brands lead with purpose and achieve sustainable outcomes while better serving their customers.

        Register now

        Highlights from NRF 2023

        Quick recap of NRF 2023

        Finding opportunities in the era of disruption for retail sector

        Research and insights

        Capgemini Research Institute

        Supply chain in CPR research
        Conversations for tomorrow

        Discussion with Aaron Mitchell, Global VP, Customer Engagement and Loyalty, IKEA
        Point of view

        Intelligence that delivers
        Report

        Reflect, rethink, reconsider: Why food waste is everybody’s problem
        Our offers

          Intelligent supply chain solutions for FMCG

          Turning complex supply chains into intelligent ecosystems

          Read more

          Digital core for grocery

          The last two decades have seen seismic disruption in the field of grocery, as growing consumer demand has given rise to new shopping experiences

          Read more

            Explore further

            Consumer products

            Retail

            Customer first by frog

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            Meet our experts

            Tim Bridges

            Expert in Digital Transformation, Leadership, Strategy & Transformation

            Lindsey Mazza

            Expert in Consumer Products and Retail, Supply Chain

            Mayank Sharma

            Vice President
            Mayank is a Supply Chain Leader with expertise in driving supply chain transformations through use of digital solutions across planning, procurement, logistics, fulfilment, and sustainability. He has worked across Consulting, Operations and Technology giving him a well-rounded approach to identifying business transformation requirements and re-inventing supply chain operating models through performance-led technology transformations. At Capgemini, he is responsible for leading & growing Capgemini’s Supply Chain Practice for Consumer Goods, Retail and Distribution. Mayank brings unique experience of leading transformations as a consultant at Big 4 and at Amazon.com of leveraging digital solutions within e-commerce supply chain to drive end-to-end supply chain improvement.

            Nathaniel Milner

            Vice President – Last Mile Delivery & Retail Fulfilment, Capgemini
            Nathaniel has spent past 19 years in the retail / ecommerce / food delivery technology space, innovating and scaling organizations. He is an accomplished industry expert recognized by the leading operators in the space for his hands on focus and success with online grocery, restaurant, convenience and retail operations, digital strategy, 3rd party (Doordash/Instacart) strategy & go to market operations in addition to last mile delivery fulfilment innovation such as autonomous vehicle and drone delivery.

            Vince Crimaldi

            Vice President, US Retail Leader
            Vince Crimaldi is a Vice President, and part of the Capgemini sector leadership for Retail. Vince is responsible for strategy development and industry-specific solutions for many of Capgemini’s top customers in Retail and Restaurants. With over 20 years of experience, Vince is focused on building solutions globally and in market that drive business value for Capgemini’s clients in the sector, with a focus on the Store Experience Platform, Store Management and Operations, Product Management, Retail Analytics, and Digital/Cloud solutions in and above the store.

            Kees Jacobs

            Consumer Products & Retail Global Insights & Data Lead, Capgemini
            Kees is Capgemini’s overall Global Consumer Products and Retail sector thought leader. He has more than 25 years’ experience in this industry, with a track record in a range of strategic digital and data-related B2C and B2B initiatives at leading retailers and manufacturers. Kees is also responsible for Capgemini’s strategic relationship with The Consumer Goods Forum and a co-author of many thought leadership reports, including Reducing Consumer Food Waste in the Digital Era.

            Phil Davies

            Head of Intelligent Industry, Capgemini Invent UK
            The digital revolution is creating unprecedented challenges and opportunities for companies and they are having to invent new business models and ways of working in order to survive and prosper. Phil works with senior executives to leverage the digital opportunities and transform – customer experiences, operations or business models.

            Owen McCabe

            Vice President, Digital Commerce – Global Consumer Goods & Retail, Capgemini
            Owen is Capgemini’s Global VP for eCommerce. He previously led the Digital Commerce Practice at Kantar and held senior marketing and sales roles at both Procter & Gamble and Nestle. He has domain expertise in eCommerce, digital marketing, brand marketing, route-to-market strategy, and category management. Owen’s passion for digital commerce came about after a private equity assignment in an online travel business.

            Ted Levine

            US Executive Vice President, Capgemini
            Ted is an Executive Vice President at Capgemini, serving as a Business Unit Managing Director. With over 26 years of experience at Capgemini, he has spent his career serving clients directly and delivering on some of the largest and most complex Digital and Technology Transformations. Serving across a multitude of industries from Consumer Products and Retail to Hospitality and across Capgemini’s services from management consulting to managed services. Ted believes strong partnerships can create powerful work environments and empowered communities. As a leader for leaders, he serves as the sponsor of Capgemini’s Account Executive Community, empowering customer-first partners across the organization.

            Vince Crimaldi

            Vice President, US Retail Leader
            Vince Crimaldi is a Vice President, and part of the Capgemini sector leadership for Retail. Vince is responsible for strategy development and industry-specific solutions for many of Capgemini’s top customers in Retail and Restaurants. With over 20 years of experience, Vince is focused on building solutions globally and in market that drive business value for Capgemini’s clients in the sector, with a focus on the Store Experience Platform, Store Management and Operations, Product Management, Retail Analytics, and Digital/Cloud solutions in and above the store.