Insurance

Change. That word captures the current state of the insurance industry in all markets, in all sectors.

Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be opportunity, for those who seize it.

Capgemini creates business value from change in the insurance industry. This is our specialty; this is what we do. We help our clients understand and navigate the challenges change brings, both for refining their strategies and redesigning their operations; we help our clients explore and seize change-driven opportunities across the insurance value chain, from distribution to claims management, from customer experiences to sophisticated underwriting.

TechnoVision 2024: Financial Services

Explore how you can leverage the power of technology to augment human capabilities – and prompt the future.

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World Property and Casualty Insurance Report 2024

Become an underwriting trailblazer: Chart your transformation across a shifting risk landscape.

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Segments we serve

Property and casualty insurance

Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

Life, annuities, and benefits

An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

Health insurance

Digitization of Healthcare is revolutionizing the ways in which care is delivered and paid for, continuously reshaping the value delivered.

We are empowering the advancement of care access, delivery, and quality, focusing on wellness and simplified & equitable healthcare ecosystem.

Featured services

Digital core for insurance

Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

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Sustainability for financial services

Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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Cloud for financial services

Unlock the full potential of your cloud investments

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Data-powered financial services

Few organizations take full advantage of their data. At Capgemini, our goal is to help our clients become data masters.

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Embracing the power of predictive analytics: Are your underwriters ready for change?

Point of view

Elevate underwriting accuracy and efficiency

Report

TechnoVision 2024: Financial Services

See all our insights on Insurance

Client stories

A leading insurer grows its customer base by investing in its underwriters

Shorter time-to-market for more personalized product offerings thanks to a modular platform

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How a global P&C insurer is winning over the next generation of customers

The company worked with Capgemini to develop a new digital foundation and channel strategy, transforming customer experiences with unified and centralized services

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Capgemini supports Zurich Germany in accelerating a strategic IT transformation

By partnering with Capgemini, the insurance company implements the Guidewire platform for Property & Casualty Claims Management insurance and accelerates its digital transformation with the introduction of agile collaboration models

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Wawanesa unlocks agility and boosts time to market for rapid product innovation

Collaborating with Capgemini, Wawanesa makes a strategic transition to a unified Guidewire platform across all its property and casualty (P&C) business lines to reduce its infrastructure costs while minimizing risks and disruption to operations

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A.S.R. Insurance drives data efficiency with SAP S/4HANA

Migration to the SAP S/4HANA platform to achieve efficient practices while expanding capacity for data-based decision-making.

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Expert perspectives

Customer experience, Cybersecurity, Data and AI, Sustainability

Capgemini is the Microsoft Global Financial Services Partner of the Year

Abhaya Gupta

Jul 24, 2024

Cloud, Data and AI, Technology

Driving innovation in financial services: Pega Infinity vs. Java EE solutions

Dinesh Karanam

Apr 19, 2024

Business operations

Navigating the new norms of retirement with the SECURE 2.0 Act

Abhishek Singh

Nov 23, 2023

Meet our experts

Adam Denninger leads Capgemini’s global strategy and product management for the insurance industry and manages its relationships with the insurance technology ecosystem. Adam has 20+ years of experience creating and delivering solutions at the intersection of business and technology.

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Samantha has over 20 years of experience in the L&A and A&H industries working for carriers in positions across the value chain, evaluating technology and consulting as an industry analyst, and leading the technology roadmap for policy administration systems.

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