Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

We put innovation at the center of everything we do, enabling banks and capital market firms to become agile, open, and intelligent – while helping them evolve into sustainable digital enterprises of the future.

Customer-First Growth

Banks must embrace new ways to grow wallet share

    World Wealth Report 2022

    Customer-first strategy, putting the client at the heart of wealth management.

    Banks and fintech firms: The symbiotic relationship

    What banks can learn from fintechs and vice versa.

    World Retail Banking Report 2022

    The customer engagement imperative: What banks can learn from the FinTech playbook.

      What we do

      Asset managers are experiencing increased customer interest in ESG issues. They must also address new regulations prompted by DLT and AI/machine learning.

      We can help you respond to these demands, capture new market opportunities, and create compelling yet cost-effective customer propositions.

      Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      We help you transform your office operations front-to-back to make them future-ready, more profitable, and resilient.

      You can monetize your assets and platforms, establish centers of excellence, and set up trade-as-a-service models to create new market opportunities.

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Featured services

      Core Banking

      Transform the core for your digital future with our core banking modernization solutions.

        Decentralized futures

        Blockchain and other distributed ledger technologies (DLT) are at the heart of decentralized futures.

          Amazon FinSpace

          As a long-standing APN Consulting Partner and part of the Amazon FinSpace Delivery program, we help financial services companies build and maintain data management system with Amazon FinSpace.

            Connected marketing for financial services

            Marketing in a highly regulated environment to digitally savvy consumers is fraught with complexity. Capgemini helps banks navigate the digital landscape with services and capabilities driven by our Connected Marketing engine.

              Assemble the bank you want

              Grow and evolve with the changing market.

              Client stories

              Expert perspectives

              Customer experience

              Key challenges in the KYC space and how to address them

              Manish Chopra
              27 Jul 2022
              Innovation

              BigTech into payments

              Joost van Putten
              15 Jun 2022
              Data and AI, ESG, Sustainability

              ESG for banks – how to elevate the game to achieve key goals

              Capgemini
              5 Aug 2022

                Anti-Money Laundering & Fraud Risk management

                Better coordinating the AML and anti-fraud functions takes advantage of several synergies.

                The Critical Link Between ESG and AML

                What financial institutions need to do as a result

                Regulators Embrace AI-Based Tools for AML

                Effective use of automation is now critical to financial institutions

                  Meet our experts

                  Sandeep Kurne

                  Expert in Digital Solutions, Financial Services

                  Nikhil Rajwade

                  Expert in Financial Services, Research

                  Chris Tapley

                  Expert in Banking, Financial Services

                  Atul Gunjal

                  Senior Director, Financial Services Digital Transformation Lead – North America

                  Michael Adenuga

                  Senior Director, Banking & Capital Markets – North America Business Transformation Lead