Capgemini at the 29^th Annual Shared Services & Outsourcing Week in Orlando

Capgemini is proud to be a Platinum Sponsor at the 29th Annual Shared Services & Outsourcing Week (SSOW) in Orlando. With over 150 expert speakers and over 1,000 industry leaders, SSOW is a prime platform for North America’s Global Business Services (GBS) and shared services professionals. This event is a must for any business professional looking to connect with industry leaders, gain insights into key trends, or discover new transformation stories.

Why visit Capgemini at SSOW?

As a Platinum Partner, Capgemini will be showcasing how intelligent, connected solutions, including GenAI, Agentic AI, and our GenAI Avatar demo, are shaping the future of work. The GenAI Avatar offers an immersive and interactive experience that brings your vision to life. These transformative technologies drive sustainable outcomes, continuous innovation, and operational efficiency. Don’t miss the chance to meet our experts at the Capgemini booth to explore how we can help elevate your organization’s shared services and outsourcing initiatives.

Capgemini at SSOW: What to expect

Capgemini keynote panel session

Global Tectonics: The Convergence of Geopolitical Shifts and The Rapid Expansion of Global Capability Centers (GCCs)

Date: March 26, 2025
Time: 9:30 AM ET
Venue: Gatlin B, Big idea Stage
Explore how the current geopolitical landscape and the rapid rise of Global Capability Centers (GCCs) are reshaping business strategies, talent management, and global value chains. Key topics covered in this session include:

• Geopolitical impacts on business operations in Europe and the Americas.
• Strategies for navigating global risks and optimizing your footprint.
• Talent acquisition and retention in a continuously changing global environment.

Moderator

Global Head of Americas Business Area, Capgemini’s Business Services

Panelists

• Prashanthi Kommajosyula – Senior Director-Finance Transformation, Unilever
• Phil Priest – Head of GBS, Rolls Royce
• Priyaranjan Jha – SVP and Head of Global Business Services, Iron Mountain
• Jodi Dudley – Head of Global Business Services, Mass Mutual

Capgemini workshop session

Gen AI and Agentic AI: From Buzzword to Business Advantage

Date: March 25, 2025
Time: 11:00 AM ET
Venue: Gatlin E4
Dive into the transformative power of Gen AI and Agentic AI in shared services. Learn how these technologies are revolutionizing business operations by automating tasks, enhancing decision-making, and fostering innovation. Key takeaways from this session include:

• Identifying actionable Gen AI use cases within shared services.
• Addressing privacy and data governance challenges.
• Overcoming implementation barriers, including data quality and workforce integration.
• Developing a Gen AI integration roadmap within your organization.
• Fostering a culture of innovation in your team.

Facilitators

Head of Generative Technologies, Capgemini’s Business Services

Generative AI Practice Leader, Capgemini I&D

Global Go to Market Lead for GBS, Capgemini’s Business Services

Business Development Executive, Capgemini’s Business Services

Experience the Future of Technology: Holobox Avatar Demo at Capgemini Booth #316 & #318

Discover the power of immersive technology with Capgemini’s Holobox Avatar experience at SSOW Orlando 2025. Step into a world where lifelike avatars come to life in stunning holographic projections, offering a unique opportunity to engage with our experts in new and exciting ways.

Visit our booth to see how this cutting-edge technology is shaping the future of brand storytelling and interactive experiences. Don’t miss out—join us for a conversation and explore how we’re transforming the way businesses connect and engage.