Solution

Cloud for financial services

Maximize the Impact of Your Financial Services Cloud Strategy

Finance leaders recognize the opportunities cloud brings to their organization and have started their migration journeys. In fact, 91% consider cloud to be a key enabler for catalyzing growth. And yet, few have truly harnessed its potential.

Cloud transformation can significantly enhance operational efficiency, agility, customer experience, and cost savings for the financial services cloud industry. It empowers banks and insurance companies to leverage AI and machine learning to drive meaningful innovation. However, challenges like security concerns, legacy systems, data privacy, and workforce upskilling remain prevalent. Partner with Capgemini to navigate these challenges and fully leverage the cloud’s potential for operational and financial benefits. With Capgemini’s deep industry expertise and tailored cloud solutions, you can confidently transform your financial services for sustained growth and resilience.

Our multi-cloud management, data estate modernization, and power platform solutions go beyond basic migration to maximize the financial services cloud investments for sustainable, long-term impact.

Begin your cloud journey with Capgemini.

Cloud drives agility and AI innovation in financial services

The World Cloud Report 2026 explores how cloud adoption accelerates AI, resilience, and cost efficiency, shaping the future of digital finance

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Banks Embrace AI Supervisors as Agentic Roles Surge

Nearly half of banks now hire AI supervisors to oversee agents, driving automation in customer service, fraud detection, and loan processing

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Overcoming the ethical dilemma

A practical guide to implementing AI ethics governance

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World Cloud Report – Financial Services 2026 highlights

Highlight 1

Agents are the latest development in AI capabilities, providing autonomy and human-like reasoning

AI adoption in FS is accelerating, with firms deploying generative AI (GenAI) and autonomous agents across underwriting, customer services, claims, fraud detection, and risk management. As they move beyond traditional tools like Robotic Process Automation (RPA) and GenAI, AI agents are emerging as the next frontier, capable of executing complex tasks on their own.

Generate business value through cloud-powered AI agents

As the role of cloud platforms evolves, AI agents can help firms unlock business value with better efficiency, streamlined operations, enhanced CX, and innovative topline growth.

AI agents can help FS firms uncover new opportunities

AI agents are emerging as a transformative force in FS, offering capabilities that go beyond the limitations of traditional and GenAI. By autonomously managing workflows, making decisions, and continuously learning from interactions, AI agents can unlock new levels of productivity, customer engagement, and operational efficiency.

FS firms can capitalize on AI agents by identifying and prioritizing processes

Firms need to prioritize business processes where AI agents on the cloud can drive optimization. We polled FS executives to understand which business processes could be optimized using AI agents, evaluating them on two parameters: strategic value and ease of adoption.

Cloud tech: A must for financial resilience

Financial institutions can unlock agility and growth by adopting cloud solutions amid economic uncertainty

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Machine learning anomaly detection for Chief Financial Officers

The dawn of the new CFO era. It’s here, and it’s now

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Cloud Banking Solutions

Capgemini’s cloud solutions for banking are designed to modernize core operations, enhance agility, and drive digital innovation across financial services. Our solutions help banks stay competitive, improve operational efficiency, and create exceptional customer experiences.

  • Payments Legacy Modernization: AI-enabled end-to-end services to drive innovation in payments, helping you compete with FinTechs and next-gen digital payments.
  • Wealth Management Transformation: Building next generation banking with reduced infrastructure costs. Open Banking Platform
  • Open Banking: End-to-end implementation of your open banking platform with a focus on security and regulatory compliance
  • T+1 Accelerated Settlements: Reducing the securities settlement cycle to one business day post trade-date, enhancing efficiency, and reducing operational risk

Cloud Insurance Solutions

Capgemini offers cloud solutions tailored for insurers to streamline operations, enhance customer satisfaction, and increase agility in a fast-evolving market. Our innovative cloud capabilities empower insurers to scale efficiently and integrate new technologies seamlessly.

  • Life Closed Block Mainframe Modernization: Using the power of AI to accelerate the migration of legacy policy systems
  • Embedded Insurance: Helping insurers integrate their products into the customer purchase journey in B2B2C channels using an ecosystem-led model
  • Touchless Claims: Automating and innovating the claims value chain to enhance efficiency, improve accuracy, reduce LAE by 20-30%, and increase claim satisfaction
  • Guidewire Cloud Upgrade Factory: ​Guidewire Cloud empowers insurers to be flexible and focus on building capabilities

Unlock the Power of Cloud for Financial Services with Capgemini

Explore our financial cloud services designed to transform operations, enhance agility, and drive innovation. Contact us to see how we can support your cloud journey toward growth and resilience.

Get in touch

Research and insights

Point of view

Reimagining financial services with agentic AI
Point of view

Empowering financial innovation with composable banking
Point of view

Enterprise maturity model for Microsoft business applications in FS
Point of view

Want maximum value from FinOps in the cloud?
Point of view

Revolutionizing workflow automation
Report

Revolutionize your financial services with AI: A strategic journey through Azure OpenAI
See all our insights on cloud for financial services

Client Stories

A leading life and protection insurer in APAC cuts processing time by 50% across policy

In collaboration with Capgemini, the insurer streamlines operations and deliver efficiencies with an upgraded, integrated workflow

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Smarter banking: ABN AMRO leverages AI with Copilot

ABN AMRO leverages AI-driven Copilot Studio to enhance banking processes, boosting productivity and service quality

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Transforming data protection accelerates payment technology provider's cloud journey

By partnering with Capgemini, the business delivers a highly secure and scalable data encryption and protection solution that accelerates its migration to the Google Cloud Platform

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Expert perspectives

Sustainability

Reducing financial risks of climate change with advanced data and modeling 

Franco Amalfi
Jan 22, 2025
Cloud, Data and AI, Technology

Driving innovation in financial services: Pega Infinity vs. Java EE solutions

Dinesh Karanam
Feb 15, 2024

Meet our experts

Ravinder Khokhar

Ravinder Khokhar

Financial Services – Global Head of Cloud
Ravi leads Capgemini’s worldwide financial services cloud initiatives. He is a domain-focused technology leader with a proven track record of successfully establishing long-tenured client partnerships and delivering results across financial services.
Ramandeep Singh

Ramandeep Singh

Financial Services – Global Head Cloud Engineering & Solutions
Raman is a global leader in Cloud Engineering and Solutions, integrating generative AI with secure, high-performance cloud platforms. He drives innovation through intelligent, resilient architectures that enhance security, observability, and automation—empowering enterprises to achieve scalable, AI-driven transformation and sustained digital growth.
Shashi-Gupta

Shashi Gupta

Financial Services – Global Head AWS CoE
Shashi leads the Global AWS Center of Excellence for Financial Services and enables solutions across banking, capital markets, and insurance. With over 21 years of experience in the IT industry, he is a passionate, visionary leader in cloud strategy and solutions.
Vivek desai

Vivek Desai

Financial Services – Global Head Microsoft CoE
Vivek leads the Global Microsoft Center of Excellence for Financial Services. He is responsible for hands-on solution architecture and strategy, and engineering at scale for complex cloud transformation initiatives across the banking, payments, capital markets, and insurance sectors.
Ajay Walgude

Ajay Walgude

Financial Services – Global Head IBM/Redhat CoE
Ajay leads the Global IBM and Red Hat Hybrid CoE for FS. With over 20 years of experience in financial services, he is also the founder of Turiya Lab, an initiative that builds technology labs focused on physics, chemistry, and astronomy across schools in India.
DanielWolff

Daniel Wolff

Financial Services – Global Head Google Cloud CoE
Daniel leads the Global Google Cloud Platform Center of Excellence. He is a senior technology executive known for accelerating sustainable company growth within financial services. He focuses on unlocking new opportunities for improved competitive advantage, cost containment, process re-engineering, and business agility.
Parminder Dhillon

Parminder Dhillon

Financial Services – Global Head Cloud Operations and Acceleration
Parminder leads global Cloud Operations, Acceleration, and FinOpsfor Financial Services. With 15+ years in enterprise IT, she architects governance, management, and operations for multi-cloud environments, specializing in cost optimization, automated governance, platform operations, and financial efficiency to drive measurable business outcomes.

    Awards and recognitions

    Capgemini_Awards-recognition

    IDC MarketScape: Worldwide Cloud Professional Services Leader 2024

    Positioned in the Leaders Category in the IDC MarketScape Worldwide Cloud Professional Services 2024 Vendor Assessment, associated with managed and professional services.

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    Our Partners for Cloud Solutions

    We collaborate with leading cloud technology providers to enable seamless financial services cloud implementation and modernization, empowering organizations to boost efficiency, drive innovation, and deliver exceptional customer experiences through advanced cloud technology.

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