Solution

Enterprise automation fabric by Capgemini

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Change is constant. Expectations are rising. Are you ready?

Why it matters – Markets are changing fast. Customers expect more—lower costs, better quality, and faster results. To keep pace, businesses need agility, data-driven insights, and seamless experiences for employees and customers. That’s how you stay competitive and grow.

Your challenges as a CIO, CTO, CDO, or CXO

Digital transformation is essential—but it’s complex. Aligning IT operations with business goals requires agility, availability, and cost efficiency. Without that, progress stalls.

What we see

Across industries, expectations are clear:

  • Better management of digital assets
  • Enhanced internal user experience
  • Automation that runs autonomously
  • Data-driven decisions without manual intervention
  • Continuous learning and improvement
  • Analytics and reporting for performance insights
  • Monitoring customer experience through business and IT KPIs

Our approach – We help you meet these challenges head-on. Capgemini delivers business-aligned services powered by automation, data, and cloud—designed for ROI and sustainable growth.

Here is a quick definition by Everest Group, Vice President for Capgemini’s Enterprise Automation Fabric

“Capgemini has exhibited considerable proficiency in utilizing ​cloud technology and boasts a diverse intelligent automation solution portfolio, including a wide range of packaged solutions across different process areas. Capgemini also supports clients ​with automation-based ESG advisory and sustainable transformation services.”​
​

Vaibhav Bansal, Vice President,​
  Everest Group”

Enterprise Automation Fabric is a core solution that helps our clients unlock real business value.

What is Enterprise Automation Fabric?

Enterprise Automation Fabric is a plug-and-play, insights-driven system that creates a seamless digital IT management ecosystem. It integrates infrastructure, applications, and operations to deliver AI powered intelligent automation at scale—unlocking maximum value across your business.

With EAF, organizations move from isolated automation to an enterprise-wide, automation-first approach. The result? Faster transformation, greater efficiency, and measurable impact.

Explore the key offerings and few case study videos of Enterprise Automation Fabric.

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Enterprise Automation Fabric

Discover Enterprise Automation Fabric: Business Health Check Bots for Your Industry

Experience Automated Proactive Resolution Apps with Enterprise Automation Fabric by AIOPs

Deliver assured automated workflow and maintenance services by Enterprise Automation Fabric

Key benefits

  • Lower costs and eliminate inefficiencies
  • Improve process stability and availability
  • Accelerate decision-making with predictive insights
  • Reduce IT service delivery TCO
  • Deliver a seamless customer experience
Services powered by EAF

Application development and maintenance

ADMnext. Enabling infinite possibilities

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Employee experience

Make the “future of work” work for you!

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Cloud for enterprise management

A world in flux demands more flexible businesses. Our cloud services deliver IT environments that are agile, modern, and connected via the cloud

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Enterprise service management

Enterprise service management goes well beyond IT. It digitizes and automates adjacent functions like HR, security, finance, and CRM, to put the

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Here’s what our analysts have to say about us.

“In the post-pandemic era, enterprises are reinventing their business models by turning data into business intelligence. Capgemini is catering to this enterprise need by offering data-driven intelligent process automation services. Capgemini’s strong presence in major geographies, sharp focus on expanding cognitive asset repository, and comprehensive coverage across the automation value chain makes it a prominent player in the intelligent automation space. These features have placed it as a leader in Avasant’s Intelligent Automation Services 2021-2022 RadarView.”

Chandrika Dutt, Avasant’s Research Leader

“Capgemini’s frictionless enterprise concept has been impressing customers with its focus on driving real business outcomes. With automation, AI and analytics at its heart, the capability to drive the seamless and intelligent flow of information across the ecosystem of employees, customers, and partners is very compelling.”

Phil Fersht, CEO and Chief Analyst

“Capgemini has exhibited considerable proficiency in utilizing
cloud technology and boasts a diverse intelligent automation solution portfolio, including a wide range of packaged solutions across different process areas. Capgemini also supports clients with automation-based ESG advisory and sustainable transformation services.”

Vaibhav Bansal, Vice President, Everest Group

“Capgemini brings in best-of-breed innovation and industry experience for a sustainable IEA offering, while its unique approach to AIOps presents a distinct advantage to enterprise clients”

Ashwin Gaidhani, ISG Research Partner: Enterprise Governance & Strategy Advisor”

Nelson Hall has published a new perspective in 2025 on The Enterprise Automation Fabric of its Advantages on Revolutionizing Enterprise IT Services

Explore how the Enterprise Automation Fabric (EAF) is driving IT services rebound and leading the charge with GenAI-powered enterprise transformations.

By Analyst John Willmott, CEO at Nelson Hall
Click here to read the Blog

Here is a point of view published by Everest Group, with Capgemini on Enterprise Automation Fabric

“Emergence of Enterprise Automation: The Next Frontier for Realizing Superior Business Value,”

Everest analysts – Vaibhav Bansal, Alisha Mittal, Anish Nath, and Mohammed Riyaz
Click here to read the white paper

Everest Group, with Capgemini has dwelled deeper on Enterprise Automation Fabric and the current market scenarios on Enterprise Automation, Generative AI and the solutions around it. Here is what Everest Group experts had to say about

“Emergence of Enterprise Automation: The Next Frontier for Realizing Superior Business Value”

Everest analysts – Vaibhav Bansal, Alisha Mittal, Anish Nath, and Mohammed Riyaz
Click to dwell deeper in the round table discussion

Ready to start your digital transformation?

Contact us

Explore. Adopt. Transform.

Enterprise Automation Fabric makes it real.

Meet our experts

Ashish Joshi

Ashish Joshi

Product Owner, Capgemini’s Enterprise Automation Fabric
Ashish Joshi is the lead, design authority for Enterprise Automation Fabric, overseeing its architecture and design. Collaborating with business lines, Ashish defines the evolution roadmap and its implementation. He is also an expert in driving digital transformations for clients, architecting cloud-native applications in AWS/Azure, and excelling in platform engineering.
Jerome Thomas

Jerome Thomas

Expert in Industrialization, Automation, Innovation and Generative AI
Jerome Thomas is Capgemini’s Head of Industrialization, Automation, Innovation, and Generative AI for Application Development & Maintenance Services. With over two decades at the company, his extensive experience in transformation and solution deployment is unparalleled. Jerome is driven by the goal to collaboratively design better business outcomes for all stakeholders, both external and internal clients.
Jordi Josep Benet Nebot

Jordi Josep Benet Nebot

Global Head for Data Center Transformation, Infrastructure Services, and Networks Service Line
Jordi brings over 15 years of IT infrastructure expertise, known for his innovative approach to technical design and leadership in transitioning teams to agile, software-defined infrastructures. He is dedicated to driving strategy, fostering growth, and ensuring service excellence.
Gary James

Gary James

Head of ADMnext by Capgemini offer – Europe
Gary James is at the forefront of development and market engagement for Capgemini’s European ADM Center of Excellence. Leveraging more than 25 years of experience in business applications, he partner’s with clients to align their application strategies and services with their dynamic market needs. Gary’s extensive background in SAP technologies and services includes global implementations and the creation of operating models to support and enhance existing multi-component SAP landscapes.
Steed Amagbegnon

Steed Amagbegnon

Lead Architect in Cloud Infrastructure Services Design Authority
Steed Amagbegnon is dedicated to Automation Technology that enables the digitization of operations for our clients. Throughout his career in Architecture and Engineering, he has taken on multiple roles, leading the transformation of tools and services to deliver agility, efficiency, architecture strategy, and product ownership. In the Design Authority, Steed’s team is responsible for the adoption of the Enterprise Automation Fabric with account teams, delivering innovative solutions to our clients.