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Employee Experience

Make the “future of work” work for you!

As workplaces become more fluid, employees expect the flexibility to work from anywhere and access data from any device seamlessly. This calls for a shift in mindset from providing workplace services to delivering human-centric employee experiences, increasing retention, and attracting new talent.

Our employee experience portfolio brings a new level of choice and flexibility to employee interactions, engagement, collaboration, and support and is focused to deliver productive, inclusive, and sustainable workplaces. We have proven expertise in end-user transformation, with thousands of successful client engagements worldwide. We are uniquely qualified to help your enterprise chart its own course to the modern human-centric digital workplace.

A fantastic employee experience is everything. Make sure it’s everywhere.

Book your tour of our Employee Experience Showcase today, and start delivering human-centric employee experiences.

Cloud is the future of the workspace

Thanks to the cloud, people can work from anywhere, from any device, and in real time without being tied to any physical office. Cloud is the future of the workspace!

    Tech at work – a key enabler of the people experience

    Every organization contains variations in ways of working and dozens of roles, each with its own specific responsibilities and critical tasks to be effectively and sustainably performed.

      Heathrow extends partnership with Capgemini

      We signed a five-year contract with Heathrow to provide end user services and service desk support until the end of 2026.

        Enabling a digital workplace transformation at Airbus

        We have signed a five-year contract with Airbus to support the redesign of its global collaborative workplace.

          Gartner Digital Workplace Summit 2022

          Deliver great employee experience with Capgemini. Hear from our influential speakers and gain valuable, practical insights to support your journey from employee experience to people experience.

            What we do

            Transform the way you serve and support your employees.

            Employee Experience Framework is the name of our Agile delivery model that underpins our services. This includes a set of accelerators to map, manage, and monitor your employee experience program through five stages: Strategy, Design, Deployment, Adoption, and Optimization.

            We help you every step of the way – from defining your strategy, to designing experiences, to deploying solutions, increasing adoption of new services and technologies, and improving the user experience.

            This framework provides the insights needed to anticipate the needs of your people and deliver the platforms that ensure maximum benefit realization and digital literacy. Working with our framework enables your team to implement the right employee experience solutions at the right time so that you can achieve your target business outcomes sooner.

            Work smarter, not harder!

            Capgemini’s Workspace brings flexibility and empowers employees to work smarter, keeping them happy. Capgemini’s Workspace services optimize the applications and data your teams use daily, to make employees’ workplace experience as productive, inclusive, and sustainable as possible, wherever they work.  
            Four different generations at workplace today, we leverage our persona-based approach to craft a workplace strategy that is aligned to your business outcomes. We offer broad expertise in endpoint management, cloud workspaces, application services, and device-as-a-service to enable a secure and employee-centric workplace.

            Immersive spaces to enhance employee and visitor experiences

            Office services integrate physical spaces with cutting edge digital technology to create adaptive, smart office spaces that enable hybrid inclusive collaboration and deliver great experience to employees.
            Our offices are sustainable by design. Your real estate and infrastructure will use less energy and generate less waste, minimizing your environmental impact.
            Our services Enterprise Connectivity, Employee & Visitor Experience, Smart Building, and Smart Spaces enable seamless collaboration between on-site and remote employees and deliver high impact experiences to staff and visitors.

            Working better, together

            Collaboration and empowerment services are designed to transform your communication strategy and systems for the workplace, to provide immersive, adaptive spaces for employees to connect and collaborate from any location, with any device.

            Our cloud-based collaboration solutions such as Digital Productivity Suites and Unified Communication and Collaboration tools bring people together and empower them to work at their best. Employee experience platforms and our modern intranet solution based on VIVA provide easy access to information and build communities to keep employees connected and engaged. Our low-code platforms (e.g., Microsoft Power Platform) help automate workflows and help accelerate time to market.

            Intelligent support – for better productivity and increased cost efficiency

            Support services provide personalized support services when and how you need them. Our  multi-channel, multi-device services make support more accessible for everyone! Our breadth of expertise includes on-site and remote support from experts, via our Global Service Desks; traditional and advanced field support, using the latest technology from our partners; and innovative solutions like lockers, tech bar, and device deposits.
            Our always-on solutions are flexible, intelligent, and designed around individuals’ needs. They deliver help and learning, to empower staff development. They’re proactive and predictive, not reactive and reductive.

            Create an adaptive, people-centric organization

            To be competitive, resilient, and sustainable, organizations must find the right balance between agility, technology, and people. Reinventing work by Capgemini Invent is our proven, agile methodology to help organizations achieve this. We partner with our clients to bring an inclusive, holistic approach and a unique reinvention experience. Know more

            Put your people at the center of your HR value proposition

            Our Intelligent People Operations helps you deliver an intelligent and frictionless, “consumer-grade” people experience while transforming the way you address your talent and workforce challenges.

            Our offer puts employees at the heart of the solution, across your talent acquisition, HR administration, payroll, and HR analytics functions, to deliver strong and sustainable value to your business.  Know more.

              The people experience advantage

              Organizations today must focus on their people more than ever before.

              The new working paradigm

              Reinventing work for survival today – and resilience tomorrow.

              Digital workplace services

              Cloud infrastructure: Harness the cloud to accelerate transformation safely.

                Expert perspectives

                Digital workplace

                Next Steps Towards the Total Hybrid Experience

                Feb 17, 2022
                Cloud, Digital inclusion, Technology

                Is the metaverse inching closer to reality?

                Alan Connolly
                Aug 4, 2022
                Digital workplace

                Top five pro tips for designing agile hybrid workplace

                Jan 17, 2022

                  Leader in Avasant RadarView

                  We have been positioned as a Leader by Avasant, a leading advisory firm, in its RadarView™ report for Digital Workplace Services 2022.

                  Leader in NelsonHall NEAT Evaluation for third time in a row

                  We were named a ‘Leader’ in the NelsonHall NEAT vendor evaluation for Advanced Digital Workplace Services for the ‘Overall’ market segment.

                    Meet our experts

                    Alan Connolly

                    Global Head of Digital Workplace Services, Cloud Infrastructure Services
                    Global Head of Digital Workplace Services, Cloud Infrastructure Services

                    Arnaud Bonneville

                    Expert in Cloud Infrastructure Services

                    Maciej Kafel

                    Expert in Business Transformation, Digital Transformation, Infrastructure Transformation Services

                    Lukasz Ulaniuk

                    Expert in Automotive, Customer Services in the domains of ChatBot / Conversational AI, Data Science, Digital Adoption and User Experience

                    Leon Caffa

                    Expert in Virtual Office