Employee Experience

Employee Experience Framework is the name of our Agile delivery model that underpins our services. This includes a set of accelerators to map, manage, and monitor your employee experience program through five stages: Strategy, Design, Deployment, Adoption, and Optimization.

We help you every step of the way – from defining your strategy, to designing experiences, to deploying solutions, increasing adoption of new services and technologies, and improving the user experience.

This framework provides the insights needed to anticipate the needs of your people and deliver the platforms that ensure maximum benefit realization and digital literacy. Working with our framework enables your team to implement the right employee experience solutions at the right time so that you can achieve your target business outcomes sooner.

Capgemini’s Workspace brings flexibility and empowers employees to work smarter, keeping them happy. Capgemini’s Workspace services optimize the applications and data your teams use daily, to make employees’ workplace experience as productive, inclusive, and sustainable as possible, wherever they work.  
 
Four different generations at workplace today, we leverage our persona-based approach to craft a workplace strategy that is aligned to your business outcomes. We offer broad expertise in endpoint management, cloud workspaces, application services, and device-as-a-service to enable a secure and employee-centric workplace.

Office services integrate physical spaces with cutting edge digital technology to create adaptive, smart office spaces that enable hybrid inclusive collaboration and deliver great experience to employees.
 
Our offices are sustainable by design. Your real estate and infrastructure will use less energy and generate less waste, minimizing your environmental impact.
 
Our services Enterprise Connectivity, Employee & Visitor Experience, Smart Building, and Smart Spaces enable seamless collaboration between on-site and remote employees and deliver high impact experiences to staff and visitors.

Collaboration and empowerment services are designed to transform your communication strategy and systems for the workplace, to provide immersive, adaptive spaces for employees to connect and collaborate from any location, with any device.

Our cloud-based collaboration solutions such as Digital Productivity Suites and Unified Communication and Collaboration tools bring people together and empower them to work at their best. Employee experience platforms and our modern intranet solution based on VIVA provide easy access to information and build communities to keep employees connected and engaged. Our low-code platforms (e.g., Microsoft Power Platform) help automate workflows and help accelerate time to market.

• Download Collaboration and Empowerment brochure

Support services provide personalized support services when and how you need them. Our  multi-channel, multi-device services make support more accessible for everyone! Our breadth of expertise includes on-site and remote support from experts, via our Global Service Desks; traditional and advanced field support, using the latest technology from our partners; and innovative solutions like lockers, tech bar, and device deposits.
 
Our always-on solutions are flexible, intelligent, and designed around individuals’ needs. They deliver help and learning, to empower staff development. They’re proactive and predictive, not reactive and reductive.

To be competitive, resilient, and sustainable, organizations must find the right balance between agility, technology, and people. Reinventing work by Capgemini Invent is our proven, agile methodology to help organizations achieve this. We partner with our clients to bring an inclusive, holistic approach and a unique reinvention experience. Know more

Our Intelligent People Operations helps you deliver an intelligent and frictionless, “consumer-grade” people experience while transforming the way you address your talent and workforce challenges.

Our offer puts employees at the heart of the solution, across your talent acquisition, HR administration, payroll, and HR analytics functions, to deliver strong and sustainable value to your business.  Know more.