Supplemental Health, DI & LTC Conference 2025

The life insurance industry is evolving more rapidly than ever. Today’s consumers expect intuitive digital experiences, greater transparency, and faster service. Meanwhile, agents and brokers face increasing pressure to perform, requiring modern tools and greater insights.

This creates a profound opportunity for insurers to lead with transformation and improve the ease of doing business. They can achieve this by putting agent experience at the heart of their strategy, delivering more value across the customer journey. That includes investing in modern digital tools, like AI and cloud platforms, that make quoting easier, support cross-selling, and enhance service delivery.

When agents can work more efficiently and effectively, customers benefit too. In the current market, distribution should no longer be siloed from customer experience. A unified, tech-enabled approach strengthens both arms of the business and allows insurers to meet modern expectations while reducing friction. This holistic transformation doesn’t just solve for today’s pain points but positions carriers to capture greater market share, enhance loyalty, and grow with confidence well into the future.

Capgemini’s presence

At Capgemini, we are dedicated to advancing innovation and achieving excellence within the life insurance sector. Our solutions empower clients to craft technology and data-driven agent and customer experiences that serve as key competitive advantages.

Our deep expertise in life insurance transformation allows us to tackle core challenges across legacy systems, siloed data, and inefficient workflows. We build end-to-end strategies that integrate modern technology, AI-powered insights, and user-friendly interfaces to create unified, efficient, and scalable ecosystems.

During the event, our experts will be available to share how we are helping insurers reimagine agent enablement and ease of doing business, while also supporting personalized customer engagement and long-term growth.

We are excited to learn more about your goals and explore how we can partner with you to build a smarter, stronger future for distribution.