ISG Provider Lens® for Finance and Accounting Outsourcing 2026 recognizes Capgemini as a Leader across all four quadrants

Capgemini has been recognized as a Leader across all four quadrants in the 2026 ISG Provider Lens^® for Finance and Accounting Outsourcing (FAO) Services, reflecting its ability to combine deep finance expertise, AI-enabled platforms, intelligent operations, and advanced analytics to deliver measurable outcomes across the finance function.

As finance and accounting evolves into a more strategic enabler, organizations increasingly expect providers to deliver more than process efficiency and cost reduction. They need domain expertise, advanced technologies, and forward-looking insights that help finance teams navigate complexity, improve decision-making, and deliver greater business value. ISG also identifies finance as a domain with significant potential for agentification as agentic AI moves from pilot to production.

ISG’s Provider Lens® for Finance and Accounting Outsourcing report, assesses FAO providers based on their capabilities and market presence, helping organizations evaluate existing and potential partners.

It is divided across four main categories: Product Challengers, Contenders, Market Challengers, and Leaders, with Capgemini positioned as a Leader across all four finance and accounting quadrants assessed in the 2026 report.

According to ISG, Capgemini’s main FAO strengths are its expertise in key areas such as:

• Invoice to pay – where its modular AP automation, AI-led orchestration, automated validation, and agentic exception handling help accelerate invoice processing, reduce manual intervention, and enable greater touchless processing while maintaining compliance and data accuracy.
• Order to cash – where its data-driven collections strategy, AI-enabled customer engagement, and outcome-based models help improve cash flow, customer experience, and revenue assurance while reducing manual overhead.
• R2R and tax services – where agentic AI supports journal preparation, reconciliations, scenario simulation, and audit trails, helping create a faster, continuously monitored close while strengthening governance and predictive control.
• Financial planning and analysis – where its Finance Intelligence agents monitor financial KPIs, perform root-cause analysis, and recommend next-best actions, helping CFOs move from reactive reporting toward more predictive, insight-driven operations.

Learn how Capgemini’s Frictionless Finance solutions unlock value through next-generation, AI-augmented financial operations – helping transform finance into a more efficient, intelligent, and agile function that delivers measurable enterprise outcomes.

About Capgemini

Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate, and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion.

Make it real. | www.capgemini.com