Capgemini recognized as a Leader in the IDC MarketScape: Worldwide Salesforce Implementation Services 2025-2026 Vendor Assessment

Jan 7, 2026

Capgemini announced today that it has been positioned in the Leaders Category in the IDC MarketScape: Worldwide Salesforce Implementation Services 2025-2026 Vendor Assessment (doc#US51272324, December 2025), which evaluated 23 worldwide service providers.

“Capgemini has built on its previous strengths and capabilities and elevated its Salesforce services practice in the past few years by aligning to Salesforce’s agentic AI future direction. Its breadth of offerings, industry and bold moves positions Capgemini as a Leader in the IDC MarketScape: Worldwide Salesforce Implementation Services 2025-2026 Vendor Assessment.”

Jason Bremner, Research Vice President, IDC

The IDC MarketScape notes Capgemini’s strengths, stating, “Capgemini’s Salesforce services strategy is strongly rooted across key business priorities, with emphasis on AI, Agentforce, and industry solutions.” The report went on to say, “It offers a strong portfolio of offerings across the Salesforce technology stack, in addition to agentic solutions and partner competencies.” 

We believe this recognition reinforces Capgemini’s commitment to turning digital ambition into tangible business outcomes. By harnessing our deep Salesforce expertise and robust partner ecosystem, we empower clients to reimagine how they operate, engage customers and scale AI-driven innovation. We help enterprises do this through:

  • AI and automation
  • Data, architecture and integration
  • Deep industry expertise
  • Next-gen CX solutions

Capgemini integrates Salesforce across every layer of digital transformation, to create intelligent, customer-first experiences that drive performance, resilience and purpose-led growth.

The report, “IDC MarketScape: Worldwide Salesforce Implementation Services 2025-2026 Vendor Assessment,” is available on the IDC website.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com