Capgemini is recognized as a Leader in Avasant’s Property and Casualty Insurance Digital Services 2024 RadarView report.

Capgemini announced that it has been recognized as a leader in Property and Casualty Insurance Digital Services 2024 RadarView report by Avasant. The Analyst firm evaluated 24 top-tier service providers supporting P&C insurance industry in digital transformation.

Avasant categorized the P&C insurance service providers into four categories, namely Leaders, Innovators, Disrupters, and Challengers, based on their competencies in product development and management, sales, marketing, and distribution, underwriting, policy administration, claims management, customer engagement, and operations.

The report highlighted Capgemini in aspects of:

Practice Maturity:

Increased focus on customer experience is demonstrated through solutions such as digital agency and its self-service capabilities through automation of customer interactions.

The Underwriter Workbench (UWWB) solution leverages AI to provide underwriters with real-time data and insights, enabling faster, more informed decisions and improving profitability.

Its adoption of generative AI focuses on cutting-edge technologies that impact the P&C insurance landscape.

Investments and Innovation:

Capgemini’s €2B investment in Gen AI, the Generative AI Lab, and partnerships with firms like Mistral AI highlight its focus on practical Gen AI use cases for P&C insurers.

It has opened insurance delivery centres in Egypt and Spain to expand in the EMEA market and invested in Quantum Lab to support P&C insurers.

Capgemini invests in initiatives like Capgemini Applied Innovation Exchange and Capgemini Ventures to foster global innovation and collaborate with startups, industry leaders, and partners to accelerate P&C insurance solutions.

Partner Ecosystem:

Capgemini has strong partnerships with key insurance platforms like Guidewire, Duck Creek, and Majesco to support P&C insurers with core system transformations. Additionally, partnerships with AWS, Azure, and GCP enable cloud-based solutions.

Capgemini also works with low-code/no-code platforms like Mendix and Innoveo to speed up product launches and reduce development complexities. This focus on speed-to-market aligns with the P&C insurance industry’s growing demand for faster innovation cycles.

Partnerships with Adobe and Salesforce enhance customer experience and bring data and analytics capabilities for personalized offerings, risk management, and fraud detection.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com