Capgemini has been recognized by NelsonHall in its 2026 NEAT HR Transformation Services report

Capgemini has been named a Leader in the Overall market segment of NelsonHall’s 2026 NEAT Evaluation for HR Transformation Services, recognizing its ability to deliver immediate client value while supporting organizations on their long-term HR transformation journey.

NelsonHall’s Vendor Evaluation & Assessment Tool (NEAT) analyzes HR transformation service providers’ performance, enabling organizations to assess vendors across a range of criteria and business situations and identify the best-performing providers overall.

NEAT evaluates vendors on their “ability to deliver immediate benefit” and their “ability to meet future client requirements.” Vendors are identified in one of four categories: Leaders, High Achievers, Innovators, and Major Players.

The report highlighted several of Capgemini’s key strengths, including its ability to:

• Deliver AI-driven HR transformation supported by Intelligent People Operations, digital HR transformation capabilities, robotics, and contact center services.
• Drive continuous improvement through outcome-focused delivery, clear operational metrics, and its Digital Command Center.
• Apply digital design thinking through proven methodologies and proprietary assets, including Digital Global Enterprise Model (DGEM) and ESOAR (Eliminate, Standardize, Optimize, Automate, Robotize), to accelerate HR transformation.
• Support all major HCM platforms, including SAP SuccessFactors, Workday, Oracle HCM, ServiceNow, Salesforce, Microsoft, and Zendesk.
• Deliver global HR transformation services across large enterprises, combining HR strategy, technology, and operations with strong capabilities across more than 40 countries.

Capgemini was recognized as a Leader for its broad HR transformation capabilities, commitment to continuous improvement and measurable business outcomes, digital-first design approach, and investments in AI-enabled HR services that help organizations create more connected, efficient, and experience-led HR operations.

“Capgemini’s position as an overall Leader in HR Transformation Services 2026 NEAT chart reflects the strength of its broad HR transformation and outsourcing capabilities, commitment to measurable operational outcomes, robust digital design methodology, and deep technical expertise across major platforms.”

– Elizabeth Rennie, HR Technology & Services Research Director, NelsonHall

Discover how Capgemini’s Intelligent People Operations help organizations transform HR through AI, digital innovation, and experience-led operations.