Capgemini has been positioned by HFS Research as a Horizon 3 GCC Orchestrator (Market Leader) in the 2026 HFS Horizons Global Capability Centers (GCC) Services Report

HFS Research recognizes Capgemini as a Horizon 3 GCC Orchestrator (Market Leader) in its inaugural HFS Horizons: Global Capability Centers (GCC) Services, 2026 report, recognizing Capgemini’s ability to orchestrate GCC ecosystems for co-innovation and enterprise value creation.

The HFS Horizons study evaluates 24 providers on their ability to help enterprises move beyond traditional delivery models and evolve GCCs into AI-enabled, outcome-driven strategic hubs that deliver enterprise value.

The report highlights Capgemini’s key strengths as:

•Established GCC Leadership: Operates at scale with a large global GCC client base and extensive experience, offering flexible engagement models across the full lifecycle, from setup and build to transformation and ongoing operations.

•Proven Delivery and Execution: Combines deep multi-industry expertise with mature delivery frameworks, AI platform capabilities, and the ability to scale large teams efficiently to support complex transformation programmes.

•Strategic Market Engagement Model: Leverages senior-led client engagement and advisory-driven entry, complemented by structured demand generation and integration with existing enterprise relationships to support GCC growth across all maturity stages.

•Tangible Business Outcomes: Delivers measurable impact including cost efficiencies, faster deployment timelines, improved access to talent, enhanced innovation capability, and scalable managed services transitions.

•Innovation-Led Transformation: Applies advanced capabilities such as agentic AI, digital twins, MLOps, and AI factory models to enable next-generation GCC transformation beyond traditional delivery approaches.

•Client Centric Approach: Recognised by clients for leadership engagement, flexible commercial models, focus on cost optimisation, and ability to modernise legacy environments while fostering innovation.

•Strong Partner Ecosystem: Works closely with partners to deliver integrated “consult-to-operate” services, supported by aligned technical expertise, industrialised AI frameworks, and co-developed intellectual property that enables broader innovation adoption.

“Capgemini’s Horizon 3 positioning reflects a GCC proposition that combines scale, orchestration, and AI-led operating model change. Its GCC Framework/BOTT playbook and D-GEM help clients structure GCC setup, transfer planning, and target operating models, while RAISE, ESOAR, IDEA, Intelligent Process Automation, and Frictionless Enterprise bring credibility to its GenAI industrialization, process redesign, data modernization, and continuous optimization agenda. With 200+ GCC engagements across flexible operating models, Capgemini is helping enterprises move GCCs from capacity centers to intelligent business hubs powered by GenAI and agentic AI.”

Achyuta Ghosh, Executive Research Leader, HFS Research

“Being positioned as a Horizon 3 GCC Orchestrator (Market Leader) in the HFS Horizons: Global Capability Centers (GCC) Services 2026, is a strong validation of Capgemini’s approach to helping organizations build and scale high-impact GCC ecosystems. With over two decades of experience and we combine a consult-to-operate model, AI-led execution, and a broad partner ecosystem to enable co-innovation and enterprise value creation. As GCCs continue to evolve into strategic growth engines, we remain committed to helping our clients unlock their full potential through innovation, scale, and transformation.”

Geetanjali Khatri, Managing Director, Capgemini Invent India

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About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com