Zoom-in on the results that are most relevant to you with the eGovernment Benchmark dashboards

Country comparison

Discover trends in eGovernment performance with the dynamic bar chart. Select countries, indicators, and life events to customize your insights. You may use the drop-down menus at the top of the graph to select one indicator, one life event per period, and see how countries are performing. You may also select or de-select countries in order to visualize only those you are interested in. Below you will find graphs displaying data collected between 2021 and 2025.

2025 (Published in the 2026 report)

The 2025 data collection cycle also introduced piloted enhancements across services, indicators, and sampling, to assess their suitability for inclusion in the study’s methodological framework. While the piloted elements were not included in the official 2026 eGovernment Benchmark scoring, the dataset including extended sampling and piloted services into the scoring, as well as country level breakdown of the extended sampling, piloted services, and pilot indicators can be downloaded by clicking here. The methodology of these piloted elements can be found in the eGovernment Benchmark Method paper.

Assess progress over time

Track the evolution of eGovernment performance with the interactive line chart. You can explore country scores across key dimensions and indicators by selecting specific countries, indicators, and life events using the drop-down menus provided.

2024 to 2025

2021 to 2023

These graphs present data collected through our comprehensive framework for evaluating online public services. In the 2025 data collection, the assessment is based on three key dimensions, comprising 19 underlying indicators and 51 survey questions. The analysis includes scores for 96 key public services, as well as 2 Single Digital Gateway Regulation (SDGR) related services, across nine life events, based on data from 2,573 public administrations. For detailed definitions, please refer to the methodology paper.

The eGovernment Benchmark data also feeds into specific DESI indicators as part of the European Commissions Digital Decade Program. Find out more about these DESI indicators by clicking here for Citizen-relevant indicators, and here for Business-relevant indicators.