Skip to Content
MicrosoftTeams-image-2 (1)
Customer experience

Beyond the messy middle of data-driven marketing

Is too much data a bad thing for marketers? Find out in our podcast.

When it comes to data it seems that you can have too much of a good thing! Now that data is bombarding marketing teams in ever increasing volumes from more and more consumer touchpoints, there’s a danger of losing sight of what it’s for.

Join Bhavesh Unadkat and Jordan Fisher of frog, part of Capgemini Invent, and Unilever’s Michael Brooks as they debate the future of data-driven marketing with show host Liz Lugnier.

New regulations (think death of cookies), rising consumer expectations and automation tech are having a big impact on brand tactics relating to data. Marketers must find new approaches to using data in a meaningful way or risk alienating once loyal customers.

Our experts argue that a good data-led marketing campaign begins with agreement on what you are using the data for — your purpose. Who do you want to target? What kind of messaging do you want to get across? What action to do want them to take?

Tune in to the podcast as we explore what’s needed to build a modern data strategy, from the moments that matter to your customers and the challenges with enabling them to opt out, to brand partnerships and getting the right balance between automated and human customer engagement.

About the speakers

Michael BrooksMichael Brooks Michael is a Senior Audience Development & Performance Marketing Data Manager at Unilever. As a data driven marketing professional, he is experienced in digital and data marketing, web analytics, media technology and digital transformation. He is currently providing thought leadership for Unilever’s People Data Centre on their global 1st Party audience strategy, data driven marketing operations, and performance marketing data capabilities.
Bhavesh UnadkatBhavesh Unadkat Bhavesh is the Head of Brand and Content at frog, part of Capgemini Invent. He has over 20 years’ experience working predominantly within CPG and Retail sectors working with brands including Unilever, GSK and Marks and Spencer. He has deep expertise in Digital Strategy, Performance Marketing, Omni-channel commerce, CRM and Loyalty.
Jordan FisherJordan Fisher Jordan is a Senior Manager, Brand & Content at frog, part of Capgemini Invent. Jordan has 9 years of professional experience across Marketing Strategy, Digital Transformation, Data Driven Marketing, Loyalty and CRM. He has significant experience in the Consumer Products, Retail and Automotive sectors.

Subscribe now: