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Connected products

Technology and connectivity are redefining product potential

This is enabling new business models, and transforming the user experience across every industry, from automotive with connected and autonomous cars, to med tech with remote health monitoring, to smart home services and more.

As products become increasingly connected, companies need to shift to intelligent ecosystems that prioritize ongoing customer relationships and where the physical device is only one of the delivery components. This requires rethinking the way they define, develop, manufacture, distribute, and support products.  

We have extensive expertise and accelerators to help organizations develop connected products while balancing desirability, viability, sustainability, and feasibility for optimal cashflow results.

Capturing hearts and revenues

Businesses that have taken advantage of fully connected products are realizing tremendous financial gains and reporting improved customer experience, reduced cost of servicing, and accelerated research and development.  

We enable these outcomes by:

  • Aligning the monetization models with the user journeys,
  • Leveraging physical and digital multi-disciplinary teams of experts along with the relevant industry partnerships,
  • Supporting the new product introduction, MVP launch, and scaling activities.  

Our innovative approach to connected products enables enthusiastic user adoption and fast time-to-market, leading to increased revenue.

Meet our experts

Nicolas2

Nicolas Rousseau

Chief digital and manufacturing officer, Capgemini Engineering | Group Offer Leader, Intelligent Products & Services | Executive Vice-President
Nicolas Rousseau enables the intelligent industry. He brings his holistic view on technologies and business to work with companies to successfully imagine, build and operate new products and services. He has helped businesses transform, orient their R&D, reinvent their manufacturing and run customer experiences across the globe, in all industries.

Ravi Vernikar

Head of Intelligent devices

Paul Ganichot

Principal IoT Architect
Aligning strategy and execution, Paul Ganichot brings more than 25 years of experience in enterprise architecture and connected product architecture across many industries. He leverages cutting-edge technologies in support of experience desirability, economic viability, sustainability, and feasibility to optimize the return on investment of connected product initiatives.