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Client Stories

Capgemini Helps Metropolitan Police Transform Budget Control

Purchase to Pay project transforms visibility and control over third party expenditure in move to world class corporate governance.

“ I would like to take this opportunity to thank Capgemini. The P2P Programme is the benchmark for future Programme work within the Resources Directorate. ”Anne McMeel, Director of Resources, Metropolitan Police Service

The Situation

The Metropolitan Police Service (MPS) works for a safer London, policing 620 square miles across all 32 London boroughs and serving a resident population of over 7.3 million as well as the 5.5 million visitors and workers who arrive every day. Its 3 billion budget for external expenditure covers a complex range of goods and services everything from boats and batons to helicopters and horses.

The MPS was determined to match its world-class policing with world-class procurement and corporate governance to improve cost effectiveness, achieve excellence in matching supply and demand, and ensure contract compliance.

The Solution

Capgemini was called in to help transform Procurement and Finance aspects of external spending. One key phase was a large scale Purchase to Pay (P2P) Programme to build on highly effective earlier work by Capgemini at MPS, including procurement opportunity analysis and finance functional review to lay a foundation of strength in rigour, regulation and governance.

Building on this groundwork, the aim of P2P was to ensure a standardised, controlled and transparent approach to managing all third party expenditure, associated processes and increased corporate control. Critical key performance indicators spanning the P2P process were agreed and rigorous monitoring processes put in place.

“ Capgemini has delivered to a very high standard. I have been particularly pleased with the attention given to capability development and transfer of skills to the MPS Resources team. ”Paul Daly, Director of Exchequer Services at MPS

The Result

The MPS reports that as a result of the new processes and systems stemming from the P2P programme, it is well placed to increase both visibility and control of all third party expenditure.

The specific targets that were set as part of the programme are being met, including such key indicators as the percentage of expenditure that is fully visible, percentage of expenditure managed through standard catalogues, invoice-to-order matching, payment within statutory deadlines and contract compliance.

“ On behalf of the Procurement Management Team, I’d like to extend a big thank you to the Capgemini team for their performance in delivering the P2P project, and getting it finished on time. I am particularly pleased with the quality of the deliverables produced, the insight and thought leadership provided and the stakeholder management undertaken which has been the best I have ever seen. You have dealt with all curve balls thrown your way, taken our concerns seriously and responded with well thought- out reasoning and logic. This is what I feel differentiates Capgemini from other organisations. ”David Woosey, Director of Supply Chain Management, MPS