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Client Stories

Among the World’s Most Modern Digital Work Environments at the Supreme Court of the Netherlands

Capgemini helps develop case management system and integrates it with document management and digital archiving of records

“ Good collaboration with partners really pays. It allowed the Court to develop an innovative system accepted by all at the Supreme Court. ”Supreme Court of The Netherlands

The Situation

The Operational Management Division of The Supreme Court supports Court members and the Attorney-General’s Office with administration, research and skilled resources. The Division wanted to design, develop and implement an integrated case management system that included document and record management.

The Solution

The project, initiated by the Court’s Director of Operations and coined C@sus, aimed to replace four existing registration systems. Through improved administrative support, it would optimize and standardize work processes. Since 2001, Capgemini has been consultant and systems integrator for the transformation sought by The Division. The goal was concurrent transformation of processes, internal organization as well as underlying technology.
After evaluating several solutions, the Court opted for an enterprise content management solution by Open Text for documents. Over time, Capgemini customized this, using Microsoft.Net architecture for cassation processes, document and records management, and a digital archive.

The Result

The partnership has created an innovative, digital work environment, viewed as among the world’s most modern, comprehensive and reusable solution for court systems. Processes for case, records and document management, together with the digital archive are seamlessly integrated.