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ESOAR – a unique process transformation methodology

An effective intelligent automation approach that creates the foundation for AI

Capgemini’s ESOAR transformation methodology helps reimagine your processes in the light of intelligent automation, enabling you to implement straight-through processing and automated solutions while delivering the best impact and outcomes to your business users.

ESOAR (Eliminate, Standardize, Optimize, Automate, Robotize) identifies opportunities to eliminate processes up front if necessary, and enhances your existing investments in technology, setting the agenda for a holistic approach to transformation of your business operations. Capgemini teams use our ESOAR implementation methodology to implement successful change across your business, applying the following steps in exactly this order for maximum effect.

This paper presents a collection of real client case studies from across our finance and accounting, human resources, digital supply chain, and financial services practices that showcase how our ESOAR methodology is being used in practice to transform our clients’ business.

Executive Summary

Finance and Accounting

Human Resources

Digital Supply Chain

Financial Services


Download the full report from the link below or navigate through the six sections above.