Data and AI

Data and AI in government 2026

From AI ambition to operational maturity

AI adoption across government is accelerating, with organizations moving beyond experimentation and exploring a wider range of use cases. However, scaling remains a challenge.

The Capgemini Research Institute’s latest report, Data and AI in government 2026, explores what successful public sector organizations are doing to transition from fragmented AI pilots to enterprise-wide data and impactful AI.

Key insights:

  • Only 28% of public sector organizations have successfully scaled AI initiatives
  • One in four organizations is now an AI front-runner with advanced AI maturity capabilities
  • Governments recognize that data readiness is critical to achieving AI ambitions
  • Digital sovereignty is becoming a top strategic priority for governments worldwide
  • Organizations are improving their data maturity, but further progress is needed to unlock AI at scale

The report examines trends in government AI adoption, data strategy, and digital transformation. It is designed to help public sector leaders make decisions around modernization, service delivery, workforce transformation, and responsible adoption of AI. Its findings are based on a global survey of 600 senior public sector organizations and interviews with government leaders.

“Many public sector organizations aspire to be AI-driven, but AI can only be as effective as the data foundations beneath it.”

Marc Reinhardt, Executive Vice President, Public Sector Global Industry Leader

How governments are scaling AI adoption

Governments are expanding AI adoption but struggling to operationalize it at scale.

Adoption of AI in a range of forms is growing, but only 28% of organizations report successfully scaling their initiatives, with governance not keeping pace. Growth has been mainly in measurable, lower-risk operations such as fraud detection, administrative automation, citizen engagement, and decision support.

Why data readiness matters for government AI

Governments recognize that fulfilling AI ambitions depends on data readiness.

Organizations increasingly view data as a strategic asset underpinning modernization, service delivery, and organizational resilience. However, data quality and accessibility continue to be constrained by legacy systems, siloed architectures, and poor interoperability.

AI front-runners in the public sector

A small group of organizations demonstrates greater AI maturity.

One in four organizations (“AI front-runners”) exhibits advanced capabilities, while the proportion of data front-runners has increased compared with 2025. These organizations align leadership, governance, workforce strategy, and data modernization to achieve operational readiness and public value.

Digital sovereignty and government data strategy

Digital sovereignty is rising as a strategic priority.

As digital sovereignty becomes increasingly important, governments are reassessing how capabilities are built, governed, and controlled. Data and cybersecurity are emerging as the leading concerns as organizations seek to balance innovation, resilience, security, and trust. Dependence on foreign technology providers remains significant.

Key recommendations for public sector leaders to scale data and AI

The report outlines five priorities for public sector leaders:

  • Drive mission-led transformation, citizen-centric services and public value.
  • Enable data quality, governance, sharing, interoperability, and enterprise trust.
  • Provide the architectures, platforms, infrastructure, and resilience required for scale.
  • Embed AI into operations through governance, reuse, evaluation, and outcome-driven scaling.
  • Embed cybersecurity, privacy, resilience, and AI risk management across data, platforms, and AI systems.

Learn how government organizations are advancing from AI pilots to scale deployment through stronger data governance, AI readiness, digital transformation, and operational maturity.

Download the Data and AI in government 2026 report to discover actionable strategies for building an AI-driven public sector.

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Meet our experts

Marc Reinhardt

Marc Reinhardt

Executive Vice President, Public Sector Global Industry Leader
“We are proud to be a leading partner to public sector organizations globally, supporting mission-critical systems that touch the lives of millions of citizens and users every day. While developing the next generation of citizen-centric, inclusive public services, we are also enabling organizations to transform to tackle the most important challenges our societies face. As we look to the 2030 targets of the Paris Agreement and the UN Sustainable Development Goals, it’s clear that technology is a tool for achieving better outcomes, and that societal purpose should be a driving force behind the sector’s use of digital to perform and transform.”
Person with glasses on and no hair.

Dr. Philipp Fuerst

VP Data-Driven Government & Offer Leader, Global Public Sector
“Government CIOs and IT experts barely need convincing of the benefits of interoperability. What has been missing is explicit guidance on the necessary non-technical requirements. The Interoperable Europe Act helps with exactly that. What’s more, with a critical mass of collaborators, individual public sector agencies will find that their investments into interoperable and sharable solutions will result in much bigger returns.”
portrait of a person with dark hair and earrings against a dark background.

Debarati Ganguly

Director, Enterprise AI & Data Transformation, Global Public Sector, Capgemini
“The next frontier for governments is scaling AI responsibly while reimagining how public services are designed, decisions are made, and outcomes are delivered for citizens. This evolution is built on trusted data, effective governance, and human expertise working together with AI to create more responsive, resilient, and trusted public services.”

    FAQs

    AI maturity refers to an organization’s ability to move beyond AI pilots and achieve operational deployment at scale through governance, workforce readiness, data foundations, and leadership alignment.

    Government organizations require high-quality, accessible, and interoperable data to generate trusted insights and scale AI initiatives successfully.

    Only 28% of organizations surveyed reported successfully scaling AI initiatives.

    Digital sovereignty refers to maintaining appropriate control over data, technology infrastructure, cloud environments, cybersecurity capabilities, and AI systems.

    While AI adoption is increasing across the public sector, only 28% of organizations report successfully scaling AI initiatives. Common barriers include data quality challenges, legacy systems, governance gaps, and workforce readiness.

    Successful organizations focus on data readiness, governance, operating models, workforce capabilities, and technology foundations rather than technology investments alone.

    AI front-runners are organizations that demonstrate advanced AI maturity through strong leadership alignment, governance, workforce strategy, data modernization, and operational execution. Approximately one in four organizations falls into this category.

    The report highlights the importance of strengthening governance, data readiness, interoperability, workforce capabilities, and operational scaling to improve AI maturity.

    The report identifies data quality issues, accessibility limitations, legacy systems, siloed architectures, and poor interoperability as major obstacles