Conversational Commerce – It’s more than talking to Alexa

How we find and purchase what we need for home or business runs the gamut from in-store shopping, to phone orders, to online or mobile buying. Conversational Commerce is a new, powerful way to interact with the commercial world.

Read more

Featured Insights

cloud choiceinsurance

Cloud Native Comes of Age in Insurance

Insurers are increasing business velocity and meeting new customer expectations with their move to cloud native.

Industry 4.0 provides the key for Esaote’s transformation

With its Industry 4.0 solution, Capgemini in Italy enabled Esaote to achieve improved efficiency as well as reduced time-to-market and costs.

analytics big data Business Intelligence Utilities

Utilities don’t have a big data problem—they have a big problem with data

Intelligent grids are collecting vast amounts of information but utilities need to determine how to tap into this business intelligence

Latest from our Experts

Digital Manufacturing

Towards a Smart Customer 360

How can manufacturers realize the potential of digital industrial revolution?

Together let’s #PressForProgress

Gender balance has always been at the heart of our efforts at Capgemini and for years we have been encouraging every member of our Group to take steps, big or small, to achieve this goal.
ECM - Enterprise Content Management

Building a document-based chatbot

When used for information transfer, chatbots can be used to direct the user to the information he or she wants. Using question–answer pairs, the user can traverse the knowledge captured in the chatbot.

By continuing to navigate on this website, you accept the use of cookies.


Close cookie information