Solution

Cloud for financial services

Maximise the Impact of Your Financial Services Cloud Strategy

Finance leaders recognise the opportunities cloud brings to their organisation and have started their migration journeys. In fact, 91% consider cloud to be a key enabler for catalysing growth. And yet, few have truly harnessed its potential.

Cloud transformation can significantly enhance operational efficiency, agility, customer experience, and cost savings for the financial services cloud industry. It empowers banks and insurance companies to leverage AI and machine learning to drive meaningful innovation. However, challenges like security concerns, legacy systems, data privacy, and workforce upskilling remain prevalent. Partner with Capgemini to navigate these challenges and fully leverage the cloud’s potential for operational and financial benefits. With Capgemini’s deep industry expertise and tailored cloud solutions, you can confidently transform your financial services for sustained growth and resilience.

Our multi-cloud management, data estate modernisation, and power platform solutions go beyond basic migration to maximise the financial services cloud investments for sustainable, long-term impact.

Begin your cloud journey with Capgemini.

Cloud drives agility and AI innovation in financial services

The World Cloud Report 2026 explores how cloud adoption accelerates AI, resilience, and cost efficiency, shaping the future of digital finance

Learn more

Banks Embrace AI Supervisors as Agentic Roles Surge

Nearly half of banks now hire AI supervisors to oversee agents, driving automation in customer service, fraud detection, and loan processing

Learn more

Overcoming the ethical dilemma

A practical guide to implementing AI ethics governance

Learn more

World Cloud Report – Financial Services 2026 highlights

Highlight 1

Agents are the latest development in AI capabilities, providing autonomy and human-like reasoning

AI adoption in FS is accelerating, with firms deploying generative AI (GenAI) and autonomous agents across underwriting, customer services, claims, fraud detection, and risk management. As they move beyond traditional tools like Robotic Process Automation (RPA) and GenAI, AI agents are emerging as the next frontier, capable of executing complex tasks on their own.

Generate business value through cloud-powered AI agents

As the role of cloud platforms evolves, AI agents can help firms unlock business value with better efficiency, streamlined operations, enhanced CX, and innovative topline growth.

AI agents can help FS firms uncover new opportunities

AI agents are emerging as a transformative force in FS, offering capabilities that go beyond the limitations of traditional and GenAI. By autonomously managing workflows, making decisions, and continuously learning from interactions, AI agents can unlock new levels of productivity, customer engagement, and operational efficiency.

FS firms can capitalise on AI agents by identifying and prioritising processes

Firms need to prioritise business processes where AI agents on the cloud can drive optimisation. We polled FS executives to understand which business processes could be optimised using AI agents, evaluating them on two parameters: strategic value and ease of adoption.

Cloud tech: A must for financial resilience

Financial institutions can unlock agility and growth by adopting cloud solutions amid economic uncertainty

Learn more

Machine learning anomaly detection for Chief Financial Officers

The dawn of the new CFO era. It’s here, and it’s now

Learn more

Cloud Banking Solutions

Capgemini’s cloud solutions for banking are designed to modernise core operations, enhance agility, and drive digital innovation across financial services. Our solutions help banks stay competitive, improve operational efficiency, and create exceptional customer experiences.

  • Payments Legacy Modernisation: AI-enabled end-to-end services to drive innovation in payments, helping you compete with FinTechs and next-gen digital payments.
  • Wealth Management Transformation: Building next generation banking with reduced infrastructure costs. Open Banking Platform
  • Open Banking: End-to-end implementation of your open banking platform with a focus on security and regulatory compliance
  • T+1 Accelerated Settlements: Reducing the securities settlement cycle to one business day post trade-date, enhancing efficiency, and reducing operational risk

Cloud Insurance Solutions

Capgemini offers cloud solutions tailored for insurers to streamline operations, enhance customer satisfaction, and increase agility in a fast-evolving market. Our innovative cloud capabilities empower insurers to scale efficiently and integrate new technologies seamlessly.

  • Life Closed Block Mainframe Modernisation: Using the power of AI to accelerate the migration of legacy policy systems
  • Embedded Insurance: Helping insurers integrate their products into the customer purchase journey in B2B2C channels using an ecosystem-led model
  • Touchless Claims: Automating and innovating the claims value chain to enhance efficiency, improve accuracy, reduce LAE by 20-30%, and increase claim satisfaction
  • Guidewire Cloud Upgrade Factory: ​Guidewire Cloud empowers insurers to be flexible and focus on building capabilities

Unlock the Power of Cloud for Financial Services with Capgemini

Explore our financial cloud services designed to transform operations, enhance agility, and drive innovation. Contact us to see how we can support your cloud journey toward growth and resilience.

Get in touch

Research and insights

Reimagining financial services with agentic AI
Point of view

Empowering financial innovation with composable banking
Report

Enterprise maturity model for Microsoft business applications in FS
Point of view

Want maximum value from FinOps in the cloud?
Report

Revolutionising workflow automation
Report

Revolutionise your financial services with AI: A strategic journey through Azure OpenAI
See all our insights on cloud for financial services

Client Stories

Leading-APAC-insurer

A leading life and protection insurer in APAC cuts processing time by 50% across policy

In collaboration with Capgemini, the insurer streamlines operations and deliver efficiencies with an upgraded, integrated workflow

Read more
Smarter banking

Smarter banking: ABN AMRO leverages AI with Copilot

ABN AMRO leverages AI-driven Copilot Studio to enhance banking processes, boosting productivity and service quality

Read more

Transforming data protection accelerates payment technology provider's cloud journey

By partnering with Capgemini, the business delivers a highly secure and scalable data encryption and protection solution that accelerates its migration to the Google Cloud Platform

Read more

Expert perspectives

Sustainability

Reducing financial risks of climate change with advanced data and modelling 

Capgemini
Jan 16, 2026
Cloud, Data and AI, Technology

Driving innovation in financial services: Pega Infinity vs. Java EE solutions

Capgemini
Jan 16, 2026

Meet our experts

Ravinder Khokhar

Ravinder Khokhar

Global Head of FS Cloud
As a global head of cloud business at Capgemini financial services, Ravi’s role encompasses leading Center of Excellence for hyperscalers, market shaping, architecture/engineering and most importantly, delivering business transformation with cloud. He enjoys challenging the status-quo to disrupt and influence change for creating tangle business outcomes with (and for) our clients.
Ramandeep Singh

Ramandeep Singh

Global Head of FS Cloud Engineering
Ramandeep examines the use of cloud technology to enhance the development process and enhance the quality, speed, and efficiency of financial systems. As a leader in cloud technology, he examines business challenges and searches for opportunities to use cloud services to transform businesses. While migrating applications to the cloud, he focuses on establishing a robust and secure foundation, transforming applications, and streamlining development, security, and financial processes.
Shashi Gupta

Shashi Gupta

Global Head of FS AWS Centre of Excellence
Demonstrating a deep expertise in cloud computing and digital transformation, Shashi Gupta has been instrumental in driving innovation and leveraging AWS technologies to deliver cutting-edge solutions to clients worldwide. With 22 years of experience in the financial services industry, a passion for technology, and a commitment to excellence, Shashi continues to shape the future of financial services leveraging AWS services and Capgemini’s domain expertise.
Vivek Desai

Vivek Desai

Global Head of FS Microsoft Cloud Centre of Excellence
Vivek is a global leader for Microsoft COE and Business Group at Capgemini Financial Services, responsible for hands-on solution architecture, strategy, and engineering at scale for complex cloud transformation initiatives across various sectors. Additionally, Vivek leads global go-to-market and new business growth initiatives, driving budgets and KPIs to deliver profitable business growth while excelling in solution, architecture, and engineering delivery.
Ajay Walgude

Ajay Walgude

Global Head of FS IBM and RedHat Hybrid Cloud Centre of Excellence
Ajay Walgude envisions big ideas and brings them to life. He leads IBM Cloud COE for Financial Services globally, and is a Tester, an Architect, a Practice Leader, and Global Senior Executive leading large transformational deals.
DanielWolff

Daniel Wolff

Global Head of FS GCP Centre of Excellence
Daniel Wolff heads the Google Cloud COE and business for Capgemini Financial Services with 20 years of previous experience on Wall Street. Dan is instrumental in driving Google Cloud growth and believes that prioritising the customer and the outcome will ensure everything else falls into place.
Parminder Dhillon

Parminder Dhillon

Head of Cloud FinOps, Capgemini Financial Services

    Awards and recognitions

    IDC MarketScape: Worldwide Cloud Professional Services Leader 2024

    Positioned in the Leaders Category in the IDC MarketScape Worldwide Cloud Professional Services 2024 Vendor Assessment, associated with managed and professional services.

    Read more

    Our Partners for Cloud Solutions

    We collaborate with leading cloud technology providers to enable seamless financial services cloud implementation and modernisation, empowering organisations to boost efficiency, drive innovation, and deliver exceptional customer experiences through advanced cloud technology.

    Join the conversation on LinkedIn

    Connect with our experts and read the latest industry insights on our dedicated LinkedIn page

    Follow our page