Solution

Cloud for financial services

Maximize the Impact of Your Financial Services Cloud Strategy

Finance leaders recognize the opportunities cloud brings to their organization and have started their migration journeys. In fact, 91% consider cloud to be a key enabler for catalyzing growth. And yet, few have truly harnessed its potential.

Cloud transformation can significantly enhance operational efficiency, agility, customer experience, and cost savings for the financial services cloud industry. It empowers banks and insurance companies to leverage AI and machine learning to drive meaningful innovation. However, challenges like security concerns, legacy systems, data privacy, and workforce upskilling remain prevalent. Partner with Capgemini to navigate these challenges and fully leverage the cloud’s potential for operational and financial benefits. With Capgemini’s deep industry expertise and tailored cloud solutions, you can confidently transform your financial services for sustained growth and resilience.

Our multi-cloud management, data estate modernization, and power platform solutions go beyond basic migration to maximize the financial services cloud investments for sustainable, long-term impact.

Begin your cloud journey with Capgemini.

Cloud drives agility and AI innovation in financial services

The World Cloud Report 2026 explores how cloud adoption accelerates AI, resilience, and cost efficiency, shaping the future of digital finance

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Banks Embrace AI Supervisors as Agentic Roles Surge

Nearly half of banks now hire AI supervisors to oversee agents, driving automation in customer service, fraud detection, and loan processing

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Overcoming the ethical dilemma

A practical guide to implementing AI ethics governance

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World Cloud Report 2025 Key Highlights

Financial services organizations face a complex operational landscape

Organizations face diverse operational challenges that impact their business – including data and security, regulations, cloud transition issues, technology challenges, and FinOps.

Establish a cloud transformation framework around a hierarchy of success criteria

Based on our research and analysis, we developed a framework for banks and insurers to maximize the value of their cloud investments. A definitive cloud transformation vision based on a hierarchy of priorities is essential as financial services firms seek innovations that drive operational efficiency and revenue growth.

Cloud-powered CX strategies are critical for financial services firms, but current adoption is limited

Financial services executives believe cloud-powered CX strategies like CRM tools, omnichannel engagement, and customer data platforms are critical. However, while many financial services firms have piloted or partially adopted these strategies, very few have adopted and scaled them.

Financial services innovators are data-driven, cloud-focused, and customer-centric across the value chain

Future-focused banks and insurers drive substantial revenue growth because they are data-driven, cloud-focused, and customer-centric across the value chain. We assessed banking and insurance value chain components and identified how firms strategically deployed cloud and Gen AI to drive revenue growth.

Cloud tech: A must for financial resilience

Financial institutions can unlock agility and growth by adopting cloud solutions amid economic uncertainty

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Machine learning anomaly detection for Chief Financial Officers

The dawn of the new CFO era. It’s here, and it’s now

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Cloud Banking Solutions

Capgemini’s cloud solutions for banking are designed to modernize core operations, enhance agility, and drive digital innovation across financial services. Our solutions help banks stay competitive, improve operational efficiency, and create exceptional customer experiences.

  • Payments Legacy Modernization: AI-enabled end-to-end services to drive innovation in payments, helping you compete with FinTechs and next-gen digital payments.
  • Wealth Management Transformation: Building next generation banking with reduced infrastructure costs. Open Banking Platform
  • Open Banking: End-to-end implementation of your open banking platform with a focus on security and regulatory compliance
  • T+1 Accelerated Settlements: Reducing the securities settlement cycle to one business day post trade-date, enhancing efficiency, and reducing operational risk

Cloud Insurance Solutions

Capgemini offers cloud solutions tailored for insurers to streamline operations, enhance customer satisfaction, and increase agility in a fast-evolving market. Our innovative cloud capabilities empower insurers to scale efficiently and integrate new technologies seamlessly.

  • Life Closed Block Mainframe Modernization: Using the power of AI to accelerate the migration of legacy policy systems
  • Embedded Insurance: Helping insurers integrate their products into the customer purchase journey in B2B2C channels using an ecosystem-led model
  • Touchless Claims: Automating and innovating the claims value chain to enhance efficiency, improve accuracy, reduce LAE by 20-30%, and increase claim satisfaction
  • Guidewire Cloud Upgrade Factory: ​Guidewire Cloud empowers insurers to be flexible and focus on building capabilities

Unlock the Power of Cloud for Financial Services with Capgemini

Explore our financial cloud services designed to transform operations, enhance agility, and drive innovation. Contact us to see how we can support your cloud journey toward growth and resilience.

Get in touch

Research and insights

Point of view

Want maximum value from FinOps in the cloud?
Point of view

Empowering financial innovation with composable banking
Report

Revolutionizing workflow automation
Point of view

Enterprise maturity model for Microsoft business applications in FS
Report

Revolutionize your financial services with AI: A strategic journey through Azure OpenAI
Point of view

Mainframe modernization patterns for financial services
See all our insights on cloud for financial services

Client Stories

A leading life and protection insurer in APAC cuts processing time by 50% across policy

In collaboration with Capgemini, the insurer streamlines operations and deliver efficiencies with an upgraded, integrated workflow

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Smarter banking: ABN AMRO leverages AI with Copilot

ABN AMRO leverages AI-driven Copilot Studio to enhance banking processes, boosting productivity and service quality

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Transforming data protection accelerates payment technology provider's cloud journey

By partnering with Capgemini, the business delivers a highly secure and scalable data encryption and protection solution that accelerates its migration to the Google Cloud Platform

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Expert perspectives

Sustainability

Reducing financial risks of climate change with advanced data and modeling 

Franco Amalfi
Jan 22, 2025

Driving innovation in financial services: Pega Infinity vs. Java EE solutions

Dinesh Karanam
Feb 15, 2024

Meet our experts

Ravinder Khokhar

Ravinder Khokhar

Global Head of FS Cloud
As a global head of cloud business at Capgemini financial services, Ravi’s role encompasses leading Center of Excellence for hyperscalers, market shaping, architecture/engineering and most importantly, delivering business transformation with cloud. He enjoys challenging the status-quo to disrupt and influence change for creating tangle business outcomes with (and for) our clients.
Ramandeep Singh

Ramandeep Singh

Financial Services – Global Head Cloud Engineering & Solutions
Raman is a global leader in Cloud Engineering and Solutions, integrating generative AI with secure, high-performance cloud platforms. He drives innovation through intelligent, resilient architectures that enhance security, observability, and automation—empowering enterprises to achieve scalable, AI-driven transformation and sustained digital growth.
Shashi Gupta

Shashi Gupta

Expert in Cloud, strategy leader
I am a technology leader with a proven track record of successfully establishing long-tenured partnerships with clients, delivering results across financial services in capital markets.
Vivek desai

Vivek Desai

Financial Services – Global Head Microsoft CoE
Vivek leads the Global Microsoft Center of Excellence for Financial Services. He is responsible for hands-on solution architecture and strategy, and engineering at scale for complex cloud transformation initiatives across the banking, payments, capital markets, and insurance sectors.
Ajay Walgude

Ajay Walgude

VP and Global Head – IBM & Red Hat Hybrid Cloud CoE
With more than 25 years of experience in the industry, I’ve taken on diverse roles, including tester, architect, practice leader, and global senior executive. Currently, I lead the Hybrid Cloud COE for IBM and Red Hat Alliance at Capgemini Financial Services, where I’m driving this crucial initiative. As the lead author of Capgemini’s “World Quality Report,” a thought-provoking research publication, I’ve had the opportunity to share my insights and expertise at various industry conferences and analyst forums with colleagues and peers.
DanielWolff

Daniel Wolff

Financial Services – Global Head Google Cloud CoE
Daniel leads the Global Google Cloud Platform Center of Excellence. He is a senior technology executive known for accelerating sustainable company growth within financial services. He focuses on unlocking new opportunities for improved competitive advantage, cost containment, process re-engineering, and business agility.
Parminder Dhillon

Parminder Dhillon

Financial Services – Global Head Cloud Operations and Acceleration
Parminder leads global Cloud Operations, Acceleration, and FinOpsfor Financial Services. With 15+ years in enterprise IT, she architects governance, management, and operations for multi-cloud environments, specializing in cost optimization, automated governance, platform operations, and financial efficiency to drive measurable business outcomes.

    Awards and recognitions

    IDC MarketScape: Worldwide Cloud Professional Services Leader 2024

    Positioned in the Leaders Category in the IDC MarketScape Worldwide Cloud Professional Services 2024 Vendor Assessment, associated with managed and professional services.

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    Our Partners for Cloud Solutions

    We collaborate with leading cloud technology providers to enable seamless financial services cloud implementation and modernization, empowering organizations to boost efficiency, drive innovation, and deliver exceptional customer experiences through advanced cloud technology.

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