QA needs to be tightly integrated into the transformational journey of asset-heavy organisations. It has to be seen as a value-adding partner and enabler – and not as a burden to progress and innovation. The dynamic evolution of highly integrated, specialised and automated ecosystems requires a Smart QA that understands the specific industry requirements, end-to-end processes and outcomes of customers, combined with expertise and experience in standard and specialised software solutions and tools.
Collaboration with service providers requires deeper trust and willingness of the provider to manage risk in a true partnership.
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