Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society.
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.
Discover our portfolio – constantly evolving to keep pace with the ever-changing needs of our clients.
Become part of a diverse collective of free-thinkers, entrepreneurs and experts – and help us to make a difference.
See our latest news, and stories from across the business, and explore our archives.
We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.
Our number one ranked think-tank
Explore our brands
Explore our technology partners
Connecting with customers in the experience economy is a holistic effort. It requires smart automation and optimized business processes built around the customer relationship.
Customers expect engaging, personalized, and compelling experiences no matter where they are in their customer journey, and they spend with the organizations that deliver on these demands.
To stay ahead of these expectations, organizations need to build seamless connections between front-end systems and complex back-end operations, and orchestrate, automate, and integrate these into the customer journey. Furthermore, these processes are fueled with real-time data, enabling actionable insights that adapt quickly to market and customer needs. This provides an experience that is relevant and brings value at speed for both the business and customer.
Capgemini and Pega deliver on this need. Capgemini’s rich industry experience – in conjunction with Pega’s industry-leading platform – enables unrivaled customer engagement and operational efficiency, at scale. With Pega’s market-leading case management and AI capabilities and Capgemini’s battle-tested, award-winning methodologies, there is nothing you can’t accomplish.
Every organization faces unique challenges, and Capgemini’s market-leading expertise in digital transformation and Pega delivery equips them to overcome hurdles and thrive. Together, we enrich and transform experiences for clients across industries and verticals.
1:1 customer engagement
Streamlined customer service
We offer a broad portfolio of horizontal and sector-focused solutions built around Pega technology:
At Capgemini, we combine business strategy and technology to realize our customers’ goals. With more than 2,000 Pega-certified practitioners and a team of digital innovation, consulting, and transformation leaders, it is no wonder that, since 2006, we have consistently garnered Pega awards.
Most recently, we won the 2020 Partner Awards for Excellence in Digital Transformation and Excellence in Growth and Delivery.
You may accept all cookies, or choose to manage them individually. You can change your settings at any time by clicking Cookie Settings available in the footer of every page.