Capgemini at Salesforce Connections 2025

Step into the next generation of CX

Salesforce Connections is the premier event for marketing transformation – where AI agents and marketers come together to reimagine customer engagement. This year’s theme centers on agentic marketing: blending real-time data, automation, and AI to deliver personalized, connected experiences across every touchpoint.

Capgemini is proud to join as a sponsor in the Agentforce Pavilion, showcasing how we help businesses unlock the full potential of Salesforce technologies through AI, data integration, and deep industry expertise.

Why Capgemini + Salesforce

Together, Capgemini and Salesforce are redefining what’s possible with AI-first customer experiences. Our partnership brings:

• Agentic AI at scale. We integrate Agentforce and predictive intelligence into sales, service, and operations – streamlining workflows and accelerating outcomes.
• Unified data for real-time personalization. Using MuleSoft and Data Cloud, we break down silos and activate trusted data across the enterprise.
• Industry-tailored solutions. From financial services to life sciences, we co-develop AI-first solutions that deliver faster time-to-value and stronger compliance.
• Next-gen customer experience. We help clients shift from reactive support to proactive engagement with AI-powered agents and predictive workflows.

Join our sessions

Theater session
Build a Well-Architected Martech Stack around Data Cloud
June 11 | 12 p.m. and 2 p.m. | Theater 8
Speaker: Timo Kavala

Explore real-world examples and best practices for building a scalable marketing architecture with Data Cloud. Learn how to avoid common pitfalls and design for long-term success.

Pavilion session
Unleash the Value of the Contact Center with Capgemini
Date and time TBC | Agentforce Pavilion
Speaker: Rich Minns

Discover how Agentforce and Capgemini are transforming contact centers to boost customer satisfaction, operational efficiency, and business outcomes.

Visit us in the Agentforce Pavilion

As an Agentforce partner, Capgemini will host a dedicated demo kiosk and mini-theater session within the innovative double-decker pavilion. Stop by for:

• 1:1 consultations on building your AI agents
• Live demos of our Agentforce solutions
• Expert insights from our team
• Opportunities to connect with peers and partners.

Want to register for Salesforce Connections? Sign up here.