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Client Stories

Transforming procurement with SAP Ariba

A solution to optimize manual processes and deliver an improved user experience

Inefficiency is a major reason many companies fail to achieve optimal performance. Manual activities are often cumbersome and lead to redundancies, and organizations operating on legacy frameworks must standardize key processes to drive efficiency and improvement in business functions.

Capgemini stepped in to support an American manufacturing company that needed a procurement solution to optimize manually operated processes. The enterprise lacked visibility into procurement procedures, making it difficult to deliver effective customer service across business units. Capgemini’s procurement solution leveraged SAP Ariba for functions including buying and invoicing, maintenance repair and operations, and work orders – transforming the company’s procurement practice with standardization and an improved user experience in guided buying.

Read the client story to learn more.