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Reduce time to market with intelligent Business Process Automation

Cisco-iBPA Client Story

Leveraging forward-thinking intelligent Business Process Automation (iBPA), AI, robotic process automation, and cloud capabilities improves the efficacy of business-process management solutions. Process automation allows you to move at a rapid pace of innovation and fast-tracks digital transformation.

Through Capgemini’s partnership with Pegasystems, we helped Cisco achieve enterprise digitalization. The iBPA SaaS platform now allows Cisco to maintain over 14 domains. Through this effort, Cisco now has a 24/7 global view across all business lines to guarantee a 99.95% uptime.

Cisco-iBPA - Process automation

Download our intelligent Business Process Automation whitepaper to learn more about the benefits Cisco realized with iBPA.

Telecom, media, and entertainment organizations can take advantage of the benefits of iBPA for various functions, such as sales, service, care, and other back-office services. Capgemini’s iBPA solutions team has proven experience, widespread partnerships, a dedicated center of excellence, and a comprehensive set of capabilities to deliver for your business.

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