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Client Story

Flint Hills Resources embraces digital transformation strategy

Flint Hills Resources, LLC is a leading refining, chemicals, and biofuels company with a history that stretches back more than 60 years. It is part of Koch Industries, which has businesses ranging from transportation fuels, medical technology, building products, fibers for the fashion industry, industrial glass manufacturing, ranching, and more.

The company’s strategy of pursuing growth through acquisitions has proven successful, but the need for increased agility in implementing system changes had become more difficult with its legacy, on-premise asset management system. The company knew it needed an Enterprise Asset Management system that fit with this new strategic vision, one that would grow with the company and provide continuous updates as best practices and other improvements were added to the SaaS-based system. It chose Infor’s Enterprise Asset Management (EAM) to be part of its modernization and transformation efforts.

We wanted to modernize our Enterprise Asset Management system by moving to a mobile-enabled, cloud-based solution that helps us reduce long-term costs and stay current with technology, and that’s what we’re in the process of doing.

Chris Dahl,
Flint Hills Resources

It was not long before Flint Hills Resources began envisioning tangible benefits. The ability to quickly address on-site maintenance requests is important to ensure a smooth working process and to minimize potential interruptions for employees and customers. Part of the transformation will give more employees at a location the ability to submit maintenance work requests and away from a more time-intensive process to make requests with limited insight into status or approvals. Through the Infor EAM system, employees will be able to make requests in minutes and provide the necessary context to have requests more quickly approved by managers, cutting back on administrative time and helping people get more done, faster.

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