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Aggreko wanted to improve the efficiency and productivity of its field service operations and, as a result, to enhance customer service and satisfaction.
As part of its support for the Aggreko 18 technological transformation campaign, Capgemini deployed a global version of the Salesforce Field Service Lightning solution.
Though early days, Aggreko believes that Capgemini’s deployment of FSL will deliver increased efficiency and productivity and enhanced customer service and satisfaction.
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