HFS Research recognizes Capgemini as Market Leader in Intelligent Supply Chain Services, 2025

Capgemini has once again been recognized as a Market Leader in HFS Research’s Horizons Report for Intelligent Supply Chain Services, 2025.

This distinction, awarded for the third consecutive year, highlights Capgemini’s deep supply chain expertise, its ability to accelerate transformation, and its commitment to understanding and meeting the needs of clients and partners.

in today’s dynamic global environment, building supply chains that are resilient, efficient, and sustainable is more than a competitive edge – it’s essential for organizations seeking to navigate disruption and drive long-term growth.

The HFS Horizons: Intelligent Supply Chain Services, 2025 report evaluates the innovation and value delivered by supply chain service providers across three Horizons:

• Horizon 1 (Disruptor) – drives functional optimization within supply chain operations by focusing on cost reduction, process automation, and responsiveness to disruption. This Horizon leverages advanced technologies such as generative AI, digital twins, and control towers to enable task-level automation and early platform integration – for example, AI-driven supply planning or automated warehouse slotting based on real-time data.
• Horizon 2 (Enterprise Innovator) – builds on Horizon 1 by creating adaptive, cross-functional, and end-to-end supply chains that respond to volatility and stakeholder needs with agility. It embraces the OneOffice™ mindset, integrating predictive analytics, sustainability data, and real-time orchestration across sourcing, logistics, and fulfillment. Examples include dynamic fulfillment models and adaptive supplier engagement powered by scenario simulations.
• Horizon 3 (Market Leader) – extends the capabilities of Horizon 2 to reimagine supply chains as intelligent, interoperable, and collaborative ecosystems with embedded resilience and sustainability. Enabled through the OneEcosystem™ approach, this Horizon uses AI-powered platforms to foster co-creation, data federation, and autonomous execution across partners and functions – for instance, self-healing supply networks using AI agents, shared demand signals, and circularity intelligence.

HFS Research has recognized Capgemini as a Horizon 3 Market Leader in supply chain services, due to its:

• Robust value proposition: Capgemini’s resilient, AI-powered supply chain solutions enable sustainable, efficient, and autonomous operations.
• Proven differentiators: End-to-end intelligent supply chain orchestration, powered by advanced analytics and AI, delivers frictionless transformation.
• Technology innovation: A mature SAP (S/HANA) practice, location-based services, intelligent shipping, and analytics, supported by a comprehensive suite of optimization and sustainability tools.
• Exceptional satisfaction: Clients value Capgemini’s flexibility and deep understanding of their business, while partners appreciate its collaborative culture and sustainability leadership – including expertise in carbon accounting and circular economy.

“Capgemini’s investments in generative and agentic AI, paired with trusted data foundations and engineering depth, enable clients to move from reactive firefighting to proactive, insight-led decision making. Whether it’s zero-touch planning, autonomous supplier interaction, or digitally-replicated factories, Capgemini brings a rare combination of innovation and operational rigor that is already delivering material financial impact for global enterprises.”

Ashish Chaturvedi, Executive Research Leader, HFS Research

Learn how Capgemini’s Intelligent Supply Chain Operations solution enables you to transform your organization with an integrated and frictionless supply chain that delivers cognitive, touchless operations, and data-driven decision-making to your business.

Please write to us at businessservices.global@capgemini.com for any queries/suggestions.