Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society.
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.
Discover our portfolio – constantly evolving to keep pace with the ever-changing needs of our clients.
Become part of a diverse collective of free-thinkers, entrepreneurs and experts – and help us to make a difference.
See our latest news, and stories from across the business, and explore our archives.
We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.
Our number one ranked think-tank
Explore our brands
Explore our technology partners
Typically built using narrowband voice-based technologies today, these systems must evolve to meet more advanced usage requirements using mobile broadband solutions.
The necessary shift in technology and user behavior that this evolution implies is a major challenge for public safety decision makers. There are radical choices and significant investments to make that nonetheless present a window of opportunity to organize and implement a more up-to-date, performant, reliable, efficient, and future-proof mission critical communication approach.
In this report we provide an overview of the current mission critical communications landscape and offer clear recommendations to support authorities in their transformation journey towards mobile broadband solutions.
Global crises, such as terrorist attacks, have shown how quickly current communications networks become saturated. Natural disasters, too, damage communications infrastructures and, with the frequency and magnitude of such crises increasing, emergency services often struggle with a lack of reliable communication.
The availability of new technology, such as drones, robots, AIVs, video-images, AR/VR, AI and IoT devices, along with new network technology generations (i.e., LTE/5G etc.), has the potential to drastically enhance the situational awareness and overall efficiency of operations.
During a crisis event, communications between different stakeholders are essential, from the general public to the Call & Dispatch centers and all the relevant public safety entities. However, the technologies underpinning current systems cannot support new data-driven needs on top of the traditional voice and messaging communications.
Our report Towards a future-proof mission critical communication system for public safety argues that the challenge for governments will be to find the right balance between network, services, and regulations, as well as investment requirements. The appropriate organizational, operational, and technical models of the future need to be defined.
In assessing the key opportunities, our view is that:
The combination of a high-performing network and data analysis via edge computing will allow for a more efficient management of interventions through the creation of situational awareness that is richer in context and insights.
We offer an eleven-point action plan designed to ensure public safety organizations are ready to enable the mission critical broadband support of voice, data, and video applications at all stages of the public safety value chain.
You may accept all cookies, or choose to manage them individually. You can change your settings at any time by clicking Cookie Settings available in the footer of every page.