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Lending Transformation Pega

An omni-channel, customer focused loan and mortgage origination solution that incorporates Pegasystems’ Dynamic Case Management and Credit Decision Hub to simplify process complexities and enable banks to safeguard the financial well-being of their customers.

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From a front-office perspective, it helps ensure an omnichannel and digital experience for all customers; in turn driving higher satisfaction and personalization. From a back-office perspective, it allows for increased efficiencies; straight through processing, zero paper process and case management. Finally, it helps re-imagine customer journeys with smart automation of underlying business processes and delivering relevant, personal and valuable services consistently across all customer facing channels.