Energy enterprise knowledge management with generative AI

Create tailored enterprise knowledge libraries powered by Gen AI tools

Knowledge plays a pivotal role in powering day-to-day operations for enterprise energy companies. But managing massive amounts of information across different parts of the business comes with its own set of challenges that can lead to risk and slow down productivity.

Siloed data makes it difficult for employees to quickly locate and surface the information they need. Institutional knowledge that isn’t properly documented can get lost if subject matter experts leave the company or switch roles. And new employees, partners, or contractors may struggle to get up to speed during the onboarding process if the right documentation isn’t readily available.

Capgemini’s enterprise knowledge library framework helps energy companies capture, share, and govern information with conversational tools powered by generative AI.

Our approach allows users to effortlessly ask questions and receive contextually relevant answers with Gen AI assistance. Persona-based knowledge bases can be configured to generate pre-formatted answers that are tailored for specific user inquiries. Companies can also manage how knowledge bases are accessed and configure input and output guardrails to ensure data is safeguarded.

Gen AI can help energy companies organize and maintain knowledge bases that cater to specific user needs.

• Field service for contractors: Maintain knowledge bases for equipment installation procedures, standards, safety, and security.
• Asset integrity: Quickly retrieve knowledge related to mechanical equipment installation and maintenance.
• Operating procedures: Manage step-by-step instructions for operating equipment and process safety.
• Regulatory and environmental compliance: Reference permits, reports, and records to comply with industry regulations and standards.
• Material safety data sheets: Accurately create safety sheets from raw chemical data, regulatory updates, and hazard classifications.
• Policies: Request information and adhere to company policies including HR, safety, IT, security, information, contracts, etc.  

Make knowledge sharing smarter. Download our brochure to learn more about how energy companies can capture, share, and govern knowledge safely and efficiently with generative AI.