Connected mobility

Customer-centricity is the DNA of connected mobility. Build and strengthen deep connections with your customers through connected vehicle solutions.

Almost all cars sold today include connectivity features, and the industry recognizes automotive connected services as a major opportunity to create new revenue streams.

Even more importantly, those connected, and software-defined vehicles are ushering in a new era of connected customers. A connected vehicle platform offers more than just new products and models – it enables deep, long-term, and symbiotic customer relationships. But to realize this opportunity, OEMs and other connected vehicle solution providers need to interact with customers in totally new ways.

OEMs know what they need to do, but some of them are encountering obstacles on their journey to becoming connected car services providers. Our new point of view, Customer-centricity –Realizing the promise of connected mobility, describes an end-to-end approach for overcoming these obstacles and realizing the benefits.

The PoV explains three straightforward strategies or “levers” that automakers can employ to accelerate and de-risk their journeys. Also included are success stories showing how these strategies are already succeeding within leading automotive companies.

Please download the PoV and contact our experts today to discuss how the ideas and recommendations included could help your organization become a mobility services provider and put yourself in the driving seat of the connected mobility revolution.