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Business Services in the Media

Articles by our experts published in the global press

Capgemini’s Frictionless Enterprise removes roadblocks, creating smoother and more seamless business operations

By creating a more frictionless operating model, organizations can remove fragmentation and silos between departments, helping organizations run more efficiently.

Read an article by Lee Beardmore (Vice President and Chief Innovation Officer, Capgemini’s Business Services) in Dataquest on how to utilize the Frictionless Enterprise in 2021

As more and more legal proceedings move to virtual courtrooms, lawyers and their staff need to understand how to use this technology to the best of their abilities.

Read an article by Mani Agarwal, Senior Director, Head of Contract Compliance & Optimization, Capgemini’s Business Services, in SCC Online on making use of legal use of legal technology – keeping the legal profession up and running during the new normal.

AI can be our biggest asset but businesses must learn to remain human first

AI can improve the way a business works and free up employees to hone their emotional intelligence skills.

Read an article by Lee Beardmore (Vice President and Chief Innovation Officer) in Intelligent CIO on how AI benefits hugely from human interaction.

Jörg Junghanns

Scaling supply chain digitisation after COVID-19

While there is an environmental upside by cutting down on commercial flights, thanks to COVID-19 businesses are going to have to completely rethink the way they supply goods to consumers and to expand that thought globally.

Read an article by Jörg Junghanns (Vice President, Europe – Digital Supply Chain) in Digital Supply Chain on the scaling supply chain digitisation after COVID-19

Jörg Junghanns

How supply chain leaders can prepare for the future

As the business world begins to adapt to the new normal created by COVID-19, it is important for supply chain leaders to examine how they can prepare for the uncertainties they face both now and in the future.

Read an article by Jörg Junghanns (Vice President, Europe – Digital Supply Chain) in Supply Chain Digital on how to keep your supply chain adaptable during unforeseen circumstances.

Sanket Solanki

How businesses can optimize next-generation operating models

Next-generation operating models provide traditional companies with big improvements in terms of cost, effectiveness, and customer experience, helping them to remain competitive.

Read an article by Sanket Solanki (Senior Manager Finance Transformation, FPIA Consulting) in Enterprise Management 360 about how the benefits should help organizations realize the need for an agile-digital operating model.

Sanket Solanki

The evolving digital economy and next-generation operating models

As the digital economy continues to evolve, so too should the way businesses operate, in order to continue to drive value, enhance customer experience, and build sustainable business models.

Read an article by Sanket Solanki (Senior Manager Finance Transformation, FPIA Consulting) in CIOL on how organizations need to re-design and re-imagine their operating models to be more open and expansive to change.

Digital twins: why virtual reality is critical to enterprise efficiency

By helping organizations predict real-world outcomes and optimize their assets, digital twins have enormous potential to improve their business processes and deliver a competitive advantage.

Read an article by Lee Beardmore (Vice President & Chief Innovation Officer) in IDG Connect about how digital twins can play a pivotal role in improving enterprise operations and overall efficiency.

David Lumley

SAP S/4HANA® – a planned approach for migration

With demands on the business continuing to change at an ever-increasing speed, it is imperative that organizations have a clear business case for upgrading to SAP S/4HANA.

Read three articles by Capgemini’s David Lumley (Global Head of FPIA Consulting) and Alex Bennell (UK Head of SAP Corporate Finance and Procurement, Applications) in Express Computer on having a planned approach to migration, a roadmap for CFOs and CIOs towards the renewable enterprise, and a new platform for reshaping your business.

Jörg Junghanns

Moving to an autonomous supply chain – Q&A with Capgemini’s Joerg Junghanns

NelsonHall recently interviewed Jörg Junghanns to capture his insights on the pressures faced by enterprise supply chains and strategies for moving to an automonmous supply chain.

Read part one and part two of the interview with Jörg Junghanns (Vice President, Europe – Digital Supply Chain) by CEO of NelsonHall, John Willmott.

Reshaping the supply chain to meet modern customer demands

In today’s volatile commercial environment, supply chain flexibility has become paramount for any business looking to edge ahead. Retailers can remain relevant by deploying blockchain and big data analytics to product insights and to create predictive models.

Read an article by Jörg Junghanns (Vice President, Europe – Digital Supply Chain) in Modern Retail magazine about how the race for agility can be met by adopting emerging technologies.

Why do contract management tools fail?

Despite procuring some of the most expensive contract lifecycle management (CLM) tools on the market, organizations often fail to achieve the required return on investment. Why is this?

Read an article by Mani Agarwal (Senior Director, Head of Contract Compliance & Optimization) in IACCM’s Contracting Excellence Journal on mitigating the challenges of implementing a best-in-class CLM tool.

Adam Bujak

Capgemini makes the case for intelligent process automation

Intelligent process automation (IPA) has the potential to enrich the business and IT landscape in front, middle, and back-office, creating a radical shift towards a digitally augmented workforce that can deliver accelerated value for the client.

Read an interview with Adam Bujak (Global Head of Intelligent Automation) in Gigabit about why the thing he does for a job is very important.

Dharmendra Patwardhan

Applying intelligent process automation to the supply chain

Intelligent process automation is about the application of digital transformation principles to specific individual scenarios – enabling us, in the supply chain to create exciting opportunities for innovation and growth.

Read an article by Dharmendra Patwardhan (Global Head of the Digital Supply Chain Practice) in CPO Strategy about streamlining the supply chain through leveraging intelligent automation.

Jörg Junghanns

Capgemini: showcasing blockchain in the supply chain space

There are several key questions to ask when setting up a blockchain approach. What do you want to use it for? Is it the right thing? In what ways are you using blockchain? From there, you can critically assess if blockchain is the right choice.

Read an interview with Jörg Junghanns (Vice President Europe – Digital Supply Chain) in Supply Chain Digital on the importance of establishing a strategic blockchain approach while ensuring customer-centricity in the supply chain space.

Aleksandra Giera

Optimize your cash applications in five simple steps

With the right process and cash applications solution, customer payment behavior no longer needs to be a hurdle that results in manual cash applications issues.

Read an article by Aleksandra Giera (Credit-to-Cash SME) in Digitalist Magazine on how to optimize your cash applications in five steps.

Adam Bujak

Why IPA is key to an effective automation strategy

How do define IPA? Is it a combination of AI and RPA? Why is it important for business to have chatbots?

Read an article by Adam Bujak (Global Head of Intelligent Automation) in CXO Insight about why you need AI for business process automation.

Adam Bujak

Augment your workforce, now!

Intelligent automation is streamlining processes and weaving itself into the fabric of the modern enterprise, thereby benefiting the organisation, the workforce and the customer alike.

Read an article by Adam Bujak (Global Head of Intelligent Automation) in Business Reporter on how Capgemini is working with our clients to build an augmented workforce approach

Agnieszka Palonek

How machine learning is transforming finance operations

How can machine learning be applied to finance processes, and what is the perfect recipe for a best-in-class machine learning solution? Following three basic steps can help you build and implement a best-in-class machine learning solution that transforms your organization’s finance operations.

Read an article by Agnieszka Palonek (Manager, FPIA Consulting) in Digitalist Magazine on how machine learning is transforming finance operations.

Adam Bujak

The ethics of artificial intelligence 

While organizations are increasingly taking advantage of the benefits of artificial intelligence (AI), they must simultaneously be mindful of the consequences of their behavior.

Read an article by Adam Bujak (Global Head of the Intelligent Automation) in on the why addressing ethical issues surrounding AI will always be work-in-progress and will need to develop, as AI itself evolves.

Jörg Junghanns

Supply chain visibility – the view from the control tower

The implementation of a technology-enabled control tower represents a paradigm shift in the way supply chain operations are carried out. They can deliver unmatched levels of transparency across your value chain – optimizing logistics operations, reducing emissions, and increasing customer satisfaction.

Read an article by Jörg Junghanns (Vice President Europe – Digital Supply Chain) in IT in the Supply Chain on how control towers can provide umbrella visibility for your supply chain.

Manuel Sevilla

The move to B2B platforms

With the emergence of blockchain to complement the increasing power of cognitive and automation technologies, the B2B platform is now once again on the agenda of major corporations.

Read an interview with Manuel Sevilla (Chief Digital Officer) in NelsonHall about how Capgemini is helping organizations to reimagine certain of their business processes through establishing B2B platforms.