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While we continuously evolve our culture, our Values remain constant: we never lose sight of who we are. Profoundly entrepreneurial, we cherish and encourage individual freedoms and initiatives, within the discipline of perfect alignment with our Values.We define our ethical culture as an aspiration, to guide the behavior of all our team members across the world. This means adopting an ethical approach, which starts with questioning, reflecting on the justification for actions and decisions. It requires a spirit of enquiry, and uses dialogue and debate to reason, in the light of our Values, and define what “doing the right thing” means in our business.
We nurture our ethical culture year on year, constantly improving our approach. This has helped us become one of the most trusted and respected companies, recognized as one of the World’s Most Ethical Companies® by the Ethisphere® Institute ten years in a row.
As a people company, our commitment to protecting and promoting human rights is deeply engrained in our culture. Respect of these fundamental rights is prerequisite to achieving our objectives to act in line with our Values. Our dedication to human rights forms the basis for our overarching Code of Business Ethics along with other policies. It extends to our entire ecosystem – from our supply chain, to clients, to the local communities in which we operate. To address any human rights violations, our ethics helpline SpeakUp is accessible round the clock.
Our Code of Business Ethics sets out who we aspire to be and translates our Values into ethical principles and expected behaviors.Our training program was revamped in 2021 to foster and promote our ethical culture internally, providing each of our team members with all they need to learn about Values and ethical culture within the Group. This training is mandatory for all employees and must be taken annually.
As one of the World’s Most Ethical Companies for the past ten years, we take the time to talk about ethics together. We regularly ask for employee feedback, empowering our team members to enrich our understanding, and to further strengthen our ethical culture. We make sure that we act in line with this feedback, striving for continuous improvement.
Capgemini trusts and expects team members to report ethical concerns in good faith. SpeakUp, our 24×7 web and phone-based ethics helpline, is not just a tool; it’s a commitment to listen to our employees, to be fair when investigating issues, to show rigorous organizational justice, maintain confidentiality, and protect reporters from any form of retaliation.
At Capgemini, our ethical culture drives our vision of AI. As a leader in digital transformation, we are committed to the adoption of AI in a way that delivers clear benefits within a trusted framework. Our Code of Ethics for AI guides us on how to embed ethical thinking into our AI-related work. It includes concrete examples from projects we have delivered and is intended to facilitate ethical discussions within the company, with our clients, and with our stakeholders.
Capgemini acknowledges that a conflict of interest can happen to anyone but it must be declared to the organization and resolved. We have developed a confidential web-based conflict-of-interest management tool, called Declare, that helps to manage any conflict of interest.Our Conflict of Interest (CoI) policy is designed to help employees understand how to identify, declare and manage any conflict of interest.
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