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Value and competitive advantage (VCA) assessment

Winning in the age of the consumer with Capgemini and Microsoft

As businesses adapt to irreversible changes in consumer behavior and expectations, we understand the importance of winning in the age of the consumer.

In today’s highly competitive market, it’s no longer enough for businesses to offer quality products alone. Creating a distinctive brand identity that sets you apart from rivals is key. We believe that winning in the age of the consumer requires competing on experiences, rethinking customer engagement across channels, organizing teams effectively, investing in technology, and measuring activities and results. 

At Capgemini, we recognize the immense opportunities that come with the ability to continuously evolve and reinvent your brand and purpose. However, we also understand the substantial challenges that organizations face. Customer expectations are constantly rising, customers are easily distracted, and they dictate how and when they engage with businesses.  

Through our partnership with Microsoft, you can embark on a modernization journey. Leveraging our joint Value and Competitive Advantage (VCA) Assessment you can take the first step in understanding and visualizing your future business model, new competitive advantages, and ways of boosting performance of your sales, service, marketing, finance, operations, or supply chain functions.

Our aim is to guide and empower every step of your way.  Working closely with you, we identify potential improvements that Microsoft solutions can support, aligning them with their strategic objectives. The outcome is a comprehensive assessment of the quantified and qualified benefits you can expect.

Join us on this transformative journey and let Capgemini and Microsoft help you unlock your true potential. Learn more to explore how we can revolutionize your digital landscape together. 

Contact us here

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Meet our experts

Oleksandr Krasnoshchok

Global DCX & PBS – GTM and Value Lead, Capgemini
Oleksandr is a global leader for several value propositions for our clients, such as Value and Competitive Advantage Framework, that focus on value creation, business model re-invention, process optimization, and identification of new competitive advantages. He helps Capgemini clients to envision, strategize, and realize business value made possible with AI-first Microsoft business applications across customer experience and enterprise core/ERP domains. Oleksandr’s background is in innovation and entrepreneurship, software development, and recently, Executive MBA.

Paul Harrison

Head of Microsoft Digital Customer Experience, Europe
Paul is a business leader who enables clients to reap maximum benefit from innovative yet pragmatic solutions across the breadth of the Microsoft platform. He works with global clients to drive business value and growth and empower customers and employees alike. He is a champion of using technology for good and driving positive change in our communities and the environment.

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