Reimagine Global Capability Centers (GCCs) with Capgemini

GCCs are the engines of innovation and intelligence, powered by Gen AI and agentic AI. They transform how global businesses scale, operate, and compete in our constantly evolving world.

Global Capability Centers (GCCs) continue to be at the heart of global enterprise transformation. As organizations navigate a rapidly evolving business landscape shaped by digital acceleration, sustainability priorities, and an increasingly complex regulatory environment, GCCs are fast evolving into strategic, decision-making enablers of enterprise success that drive enterprise impact through AI-Native innovation and ethical stewardship.

Powered by an intelligent layer of responsible AI framework across their operating models, GCCs today have strengthened their role as:

In a hyper-competitive talent landscape, especially in tech, the talent-brand narrative is the moat, with GCCs advancing adaptive talent models that integrate human, agent, and human‑AI ways of working, anchored in continuous learning.

GCCs are enabling enterprises to reimagine customer journeys with Gen AI, Agentic AI, Edge AI as game-changers to deliver personalized, secure and scalable experiences, accelerate digital transformation by piloting responsible AI, automation, and analytics at scale.

GCCs are culture architects, amplifying an enterprise’ core values and ensuring that its beliefs, behaviors, and norms cascade seamlessly across geographies. By embedding consistency while allowing for local resonance, GCCs are instrumental in building environments where values are reinforced, collaboration thrives, and innovation is nurtured.

Unlock a new era of growth with Capgemini

At Capgemini, we help organizations harness the full potential of GCCs, building future-ready hubs that create measurable impact across markets and business lines.

Whether you’re setting up your first center or evolving an established one, we offer end-to-end solutions across your GCC lifecycle. We support organizations from initial design and setup to ongoing optimization and transformation. By leveraging our global experience, capabilities, accelerators, partnerships with the external ecosystem, and industry best practices, we drive excellence, experience and efficiency through cost savings, and business value.

Our service offerings include:


We partner with clients to define strategic vision, assess readiness, and evaluate portfolios and business cases for their GCCs. Our expertise spans engagement model design, innovative workplace solutions, and strengthening employee value propositions, supported by robust change management. We further specialize in branding, SOP development, and guiding organizations through our external partner network.

We provide Build‑Operate‑Transfer (BOT), Assisted Captive, and Joint Venture models, enabling organizations to tailor setups to their investment appetite, operational complexity, and risk tolerance.

We empower mature GCC clients to enhance efficiency and maximize business value through a range of services, including process improvements, automation, innovation, maturity assessments, cost optimization, digital transformation, workforce upskilling, and strategic carveouts/buyouts.

Our AI and Agentic AI driven solutions, access to our innovation ecosystem, and design thinking methodologies such as the Accelerated Solutions Environment. Leveraging our Resonance AI and RAISE frameworks, our approach enhances value creation while ensuring governance, efficiency, and effective risk mitigation for future-ready, AI-Native GCCs

What sets us apart

Experience: With over 20 years of experience supporting 200+ GCCs across various industries, and real agentic AI led-transformations, we help organizations scale with confidence.

Accelerators: Our AI solution and offerings, flexible engagement models, frameworks, Labs, Centers of Excellence, and governance models are refined through global engagements.

Capabilities: We offer a comprehensive service portfolio that includes IT, ER&D, and business services, with global delivery supported by a robust footprint of over 175K in India.

Ecosystem: We operate global delivery centers with associates engaged across multiple GCC models, augmented via our Gen AI powered innovation platforms and association with hyperscalers and industry-leading technology partners.

20+
Global Delivery Centers
30K+
Associates engaged with GCCs
420K+
Robust India Global Delivery Support

Meet our experts

Geetanjali Khatri

Geetanjali Khatri

Executive Vice President and Country Head of Capgemini Invent, India
Geetanjali Khatri (GK) is Executive Vice President and country head of Capgemini Invent India. GK has over 29 years of experience across APAC, Europe, and North America as a Global client-centric business leader. She is focused on delivering higher business value through India and building CXO partnerships. She has demonstrated deep expertise in collaborating with CXOs on their strategic agenda and leveraging technology to accelerate their business growth.
Ananth Chandramouli

Ananth Chandramouli

Managing Director, India Business Unit, Capgemini
Ananth Chandramouli is the Managing Director of India Business Unit at Capgemini. In his current role, he is responsible for formulating go-to-market strategies, driving revenue growth, managing client relationships, collaborating with partners, developing talent, and overseeing the overall India market P&L. He sits on the APAC Management Board of Capgemini, which is collectively responsible for overall regional strategy, business planning and execution.

    Let’s build your next Global Capability Center, together.

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