World InsurTech Report 2020 Video

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View video on World InsurTech Report 2020 key findings and see how critical times require a new mindset in the insurance industry.

The World InsurTech Report 2020 from Capgemini and Efma explores the changing business dynamics of the insurance industry – from the global pandemic underscoring the need for business resilience to BigTechs setting new standards for customer experience. The report highlights the need for insurers to adopt a new mindset and collaborate with ecosystem partners to innovate and build new capabilities that meet the digital needs of customers. Download the report at and follow #WITR20.


Our Experts

Elias Ghanem

Global Head, Market Intelligence, Capgemini Financial Services

Seth Rachlin

Expert in Insurance Go To Market Leader

Shane Cassidy

Expert in Insurance Transformation

Ian Campos

Expert in Core Insurance Transformation

Kiran Boosam

Expert in Digital Insurance Transformation, Insurance Business, Insurance Innovation, Insurtech

Shivakumar Balasubramaniyan

Expert in Financial Services