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Featuring data from over 15,500 customers worldwide and 165 insurance executive surveys, the World Insurance Report 2015 from Capgemini and Efma analyzes the advent of several major disruptors coupled with an alarming drop in positive customer experiences and suggests insurers need to take a hard look at preparing for the future.
Listen to our experts talk about rapidly changing workplace shaped by new technologies and attitudes around where and how to be productive.
Capgemini has partnered with ServiceMax to create a best in class field service offering, integrating the service team’s end to end operations.
Ron Tolido, Capgemini’s CTO of Insights & Data and lead author of TechnoVision 2017 explains how technology is fundamentally changing the business landscape in many different ways.
