As of 2014, we estimate that over 30% of the global utility market has rolled out its smart meter solutions. As the number of meters installed and those in operation increases, utilities are starting to realize that achieving the expected benefits of their smart meter implementation can be complex and cost challenging.
Traditionally, utilities have focused their energy on managing and controlling the cost to implement, logically the critical aspect to manage. Key Items with regards to implementation such as meter procurement, deployment, software licenses, project management and other information technology (IT) costs have been among those actively managed and monitored. However, as the number of installed meters increases, the cost to operate and maintain these meters has slowly begun to creep higher than expected, at a rate that is unsustainable.