Taking a Professional Approach to Application Quality Management

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Building in reliability and avoiding application risks Managing the quality of key business applications is imperative for enterprise agility. Without reliable systems, companies cannot respond quickly to customer needs or competitive pressures. Yet IT organizations face many challenges as they work to ensure that IT applications and infrastructure meet business needs. These challenges include managing […]

Building in reliability and avoiding application risks

Managing the quality of key business applications is imperative for enterprise agility. Without reliable systems, companies cannot respond quickly to customer needs or competitive pressures. Yet IT organizations face many challenges as they work to ensure that IT applications and infrastructure meet business needs. These challenges include managing time to market pressures, mitigating the risk of faulty systems, managing application costs, maintaining compliance, coping with complex IT stacks, and optimizing in-house and offshore resources.

This white paper looks at each of these challenges and argues for a rigorous, professional approach to application testing and quality assurance (QA) that consists of the following integrated elements:

  • A testing methodology that provides a detailed roadmap on how to optimize the trade-off between testing spend and risk control
  • A broad set of tools for test automation, capturing user experience, and monitoring the entire application stack
  • Resources with deep expertise in the testing methodology and tools to support your business and application quality needs.

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