So Near Yet So Far: Why Utilities Need to Re-Energize Their Digital Customer Experience

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This document is a point of view on why utilities need to overhaul their digital customer experience. Currently, what utilities are doing is not matching customer expectations.

This document is a point of view on why utilities need to overhaul their digital customer experience. Currently, what utilities are doing is not matching customer expectations.

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File size: 1.80 MB File type: PDF

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