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Technically, it is possible nowadays to buy a car online. And in fact, more and more consumers are interested in it, revealed by Capgemini’s Cars Online survey of more than 10,000 potential car buyers worldwide.
This is not the only challenge for the brick and mortar car dealer.
Listen to our experts talk about rapidly changing workplace shaped by new technologies and attitudes around where and how to be productive.
Capgemini has partnered with ServiceMax to create a best in class field service offering, integrating the service team’s end to end operations.
Ron Tolido, Capgemini’s CTO of Insights & Data and lead author of TechnoVision 2017 explains how technology is fundamentally changing the business landscape in many different ways.
