Next-generation support is business-focused

Publish date:

This Point of View document describes how by providing a business context for service desk improvement, IT can improve outcomes for the user, IT, and the business.

This Point of View document describes how by providing a business context for service desk improvement, IT can improve outcomes for the user, IT, and the business.

Next-generation support...

File size: 1.02 MB File type: PDF

Related Resources

Exploring new revenue opportunities in 5G

5G networks offer more bandwidth, better latency, and improved reliability. Those...

Competing in the age of customer-centric grocery

The Grocery and Mass Merchandise is in the midst of an intense, prolonged period of...

Data Mastery

Become a Data Master with Capgemini’s Applied Innovation Exchange