Whether it’s part of Dynamics AX (a complete ERP solution) or a stand-alone application, Dynamics CRM empowers people in multiple processes — sales, marketing, customer care, social media — with the information they need to deliver excellent service. The solution can also be used internally — for example, by human resources or IT — to serve employees more efficiently and effectively.

When Capgemini is your implementation partner, you get a “faster to value” investment because we work with you to develop a solution that 

  1. fits your business processes;
  2. is easily accessible (whether the data is stored on premise or in the cloud);
  3. and is usable on mobile devices.